Job Description

Uber Eats is seeking an Account Manager to help change the food delivery landscape across Switzerland. We are looking for highly motivated individuals who are excited about the food delivery landscape and building long-term affiliations with our restaurant partners. Our Account Managers drive the development of their specific cities and areas with a sense of growing the operational performance along with great relationship building and gaining the best traction for their partners with their analytical capabilities.
If you believe that you enjoy working in an environment wherein "great minds do not think alike" and can "see the forest and the trees" and are passionate about the food industry, this is an extraordinary opportunity.
What the Candidate Will Need / Bonus Points
---- What the Candidate Will Do ---- * Take complete ownership of your restaurant portfolio and drive the business and operational performance, be the main POC and a key influence for their delivery business

• Build relationships with the restaurant partners and deliver exceptional customer service experiences
• Drive on-the-ground knowledge and context about the territory you operate into the Uber Eats Switzerland team
• Cross-functional collaboration, wherein you will work closely with various team members to identify high-potential partnerships and improve the account strategies to drive growth for new and developing merchants, e.g., growing sales, improving ad spend and targeted marketing
• Drive Operational Improvement with your partners to ensure that together we are delivering the best experience to Uber Eats users - whether that's making sure they received what they ordered, or they're receiving it when they expect it
• Quantify everything you do. Utilize data-driven decision making to understand the performance of initiatives to ensure you are effectively prioritizing those with the highest return on investment

---- Basic Qualifications ---- * Bachelor's degree or equivalent in business, marketing, or a related field. Master's Degree a plus.

• Be able to communicate fluently in German and English and fluent in either French or Italian.
• 0-2 years of validated experience in Account Management/Sales or any customer-facing roles, alternatively 0-2 years of experience in consulting, commercial, or finance in a large business or a growing startup.

---- Preferred Qualifications ---- * Understanding the customer needs and overcoming any challenges the business may face

• Project management and a problem-solving demeanor to adjust to the autonomy of the role
• SQL and Excel knowledge advantageous

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .
Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.

Skills Required