Job Description

THE ROLE
Mandarin Oriental Savoy, Zurich is looking for an Bar Supervisor to join our Rooftop Team!
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.
About the job
Based at the Mandarin Oriental Savoy, Zurich within the Food & Beverage Department, the Bar Supervisor is responsible for overseeing the team and ensuring the highest standards of service for guests. The Bar Supervisor reports to the F&B Manager.
YOUR TASKS
As Bar Supervisor - Rooftop, you will be responsible for the following tasks:

• Leading your own team and ensuring smooth and guest-oriented workflows in the restaurant in close cooperation with all departments of the house
• Development of bar concepts and creation of drink menus
• Excellent product and sales knowledge
• Ensuring quality standards and guest satisfaction
• Set up of the bar, inventories, taking and preparing orders
• Guaranteeing smooth and guest-oriented work processes in close cooperation with all the departments of the house
• Accurate posting of all the sales in the cash register system and implementation of a correct cash register settlement
• Promoting the development of employees, conducting feedback and appraisal interviews
• Complying with hygiene regulations and cleanliness within the framework of the HACCP guidelines

YOUR BENEFITS
Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Swiss Deluxe Rates.

We're Fans. Are you?
YOUR PROFILE
As Bar Supervisor - Rooftop, we expect from you:

• Completed vocational training in the upscale hotel or catering industry, best 2-3 years of professional experience in a similar position. Ideally, through training as a bartender.
• Leadership, organizational skills and the ability to lead a team of employees from different cultures with sensitivity and discipline
• Expressiveness, open-mindedness and team spirit
• Written and verbal communication skills - guests will come to you with both complaints and positive feedback
• High quality awareness and a sense for trends
• Good computer skills and knowledge of various cash register systems
• Excellent manners and well-groomed appearance, as well as a positive charisma
• Flexibility and ability to work under pressure - your position will include weekend and holiday shifts
• Excellent knowledge of German and English. Further foreign language skills are an advantage
• Successful applicants must have the right to work in Switzerland

Mandarin Oriental Savoy, Zurich