Job Description

Introduction
About the Company
A Swiss luxury real estate developer, owner, and operator with a growing portfolio of high-end assets in prime locations.
The Group's business activities include the long-term direct and indirect ownership and operation of luxury properties across Switzerland, France, and Greece. Its exclusive residences, chalets, and villas are designed primarily for an ultra-high-net-worth clientele, offering privacy, discretion, and bespoke services.
About Ultima Gstaad
Gstaad is a pristine Alpine village that is both exceptionally exclusive and authentically charming. To fully experience its unique atmosphere, guests retreat to one of Switzerland's most prestigious properties.
At Ultima Gstaad, every moment is curated to perfection. Guests are welcomed into uniquely designed suites and private residences reminiscent of luxury alpine chalets, offering the highest standards of comfort, discretion, and personalised service. Year-round, the world's most discerning guests return to experience the pinnacle of Swiss hospitality.
About the Company
A Swiss luxury real estate developer, owner, and operator with a growing portfolio of high-end assets in prime locations.
The Group's business activities include the long-term direct and indirect ownership and operation of luxury properties across Switzerland, France, and Greece. Its exclusive residences, chalets, and villas are designed primarily for an ultra-high-net-worth clientele, offering privacy, discretion, and bespoke services.
About Ultima Gstaad
Gstaad is a pristine Alpine village that is both exceptionally exclusive and authentically charming. To fully experience its unique atmosphere, guests retreat to one of Switzerland's most prestigious properties.
At Ultima Gstaad, every moment is curated to perfection. Guests are welcomed into uniquely designed suites and private residences reminiscent of luxury alpine chalets, offering the highest standards of comfort, discretion, and personalised service. Year-round, the world's most discerning guests return to experience the pinnacle of Swiss hospitality.
Key Responsibilities

• Deliver exceptional, personalised service within private chalets, ensuring an outstanding guest experience at all times
• Provide full food & beverage service (breakfast, lunch, dinner, in-chalet dining, private events)
• Anticipate guests' needs and respond promptly to specific and bespoke requests throughout their stay
• Act as a key point of contact for guests, ensuring discretion, confidentiality, and professionalism
• Coordinate closely with the Concierge team and the Guest Relations Manager for special arrangements and tailor-made experiences
• Execute operational duties under the supervision of the Head Butler and the General Manager of Ultima Gstaad
• Maintain service standards aligned with the Ultima Group's luxury standards and signature services
• Communicate all relevant guest-related information to management to ensure seamless service continuity
• Assist other departments when required to ensure smooth daily operations
• Promote other destinations and properties within the Ultima Collection when appropriate
• Carry out occasional assignments within other private properties of the Collection, if required

What We Offer

• Seasonal position in a prestigious luxury property in Gstaad
• Dynamic and professional working environment in one of Switzerland's most exclusive destinations
• Opportunity to grow professionally and enhance your expertise within a renowned luxury hospitality group

Profile & Requirements

• Proven experience in a similar position within Luxury Hospitality, Private Chalets/Villas, or Ultra-Luxury Hotels
• Previous experience in Yachting is considered a strong asset
• Excellent command of French and English (additional languages are a plus)
• Impeccable personal presentation and outstanding interpersonal skills
• Strong sense of service, discretion, and attention to detail
• Highly organised, proactive, dynamic, and able to work autonomously
• Flexible and available regarding shifts and operational needs
• Strong understanding of UHNWI clientele expectations is a significant advantage

Ultima Gstaad
Ultima Gstaad is undoubtedly one of the finest properties in Switzerland. Located in the desirable Gstaad resort, Ultima's multi-award-winning hotel is known for its 5-star superior service and outstanding wellness and ski facilities. Here, traditional Swiss architecture is entwined with bold artwork and the modern comforts of today's world. There are three wooden chalets of 11 suites, six private residences, a restaurant and two inviting bars. Plus, there's a leading Swiss clinic and spa for recharging to full.
Each space is exquisitely crafted for snug evenings after a day exploring. Think steam fireplaces (child and dog friendly), lavish bathrooms with dark, swirling marble from floor to ceiling, and balconies with breathtaking views of the mountains.

Skills Required