Job Description

Company Description

Making Trade Happen

Coface is a team of 4,500 people of 78 nationalities across nearly 60 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses. With 75 years of experience, Coface is a leader in the credit insurance and risk management market. As a close-knit, international organization at the core of the global economy, Coface offers an enriching work experience on several levels: relational, professional, and cultural.


Every day, our teams are making trade happen. Join us!

Our mission

At Coface, we believe that empowering our clients through tailored credit risk solutions and deep market expertise is key to making trade safer. As a CGS Account Manager, you will contribute directly to this mission by supporting multinational clients with complex structures and international operations. By coordinating global credit insurance programs and working closely with internal teams and external partners, you will help ensure consistent service delivery and long-term client satisfaction across borders.

Role purpose

As an Account Manager within Coface Global Solutions (CGS), you will play a key role in managing and coordinating international credit insurance programs for multinational clients. Reporting to the Commercial Director, you will be responsible for ensuring seamless service delivery across borders, maintaining strong client and broker relationships, and acting as a strategic liaison between clients, brokers and internal teams.

YOUR MAIN MISSIONS

Manage and develop a portfolio of multinational CGS clients, directly or via broker networks Lead up-selling and cross-selling activities across assigned accounts Plan, initiate, and negotiate policy renewals with clients and/or brokers Conduct regular meetings and visits with clients and brokers to maintain strong relationships Actively collect and analyze market intelligence relevant to client needs and industry trends Represent Coface at external events and professional gatherings Prepare and issue contract documentation, ensuring accurate data input and follow-up Handle client requests and provide ad-hoc reporting and analysis Support annual account planning, client meeting preparation, and feedback reporting Perform administrative tasks related to account management and documentation Actively ensure compliance with all Coface policies and procedures

Qualifications

Education

Master's degree in Business Administration, Finance, Economics, Banking, or a related field AFA Insurance Intermediary Certificate (Non-Life module)

Experience

Minimum of 3 years' experience in account management or client servicing within financial services or insurance Proven track record in business development and client relationship management Experience working with multinational clients and broker networks

Competencies

Strong ability to work-cross-functionally across diverse business processes Excellent communication, negotiation, and networking skills with senior stakeholders Capable of delivering high-quality service under tight deadlines Independent, proactive, and solution-oriented mindset Fluent in English and German, knowledge of French would be a plus Proficient in CRM systems, and MS Office

Additional Information

Why join Coface?

Be part of a global leader in trade credit insurance and risk management A strategic role with direct impact on business decisions Collaborative and inclusive work culture Competitive compensation and benefits package (training, health insurance contribution, pension fund) Opportunities for professional development and international exposure

Ready to make trade safer with us?

Send us your CV, motivation letter, diplomas, and work certificates in English - we're eager to discover how you'll help shape the future of trade at Coface.