Job Description

Chauffeur / Valet-Chauffeur

Appenzell, Switzerland

About the Role

The 5 star hotel is seeking a professional

Chauffeur / Valet-Chauffeur

to support our guest experience across the resort. This is a front-of-house, guest-facing position requiring exceptional service standards, safe driving skills and a polished, welcoming presence.

The ideal candidate brings

previous experience in a 4- or 5-star luxury hotel

, understands refined guest expectations and represents the warm hospitality of Appenzellerland.

Key ResponsibilitiesGuest Service & Valet Duties

Welcome guests warmly upon arrival and ensure a seamless first impression. Assist with luggage handling, safe storage, accurate labelling and timely delivery to rooms. Provide helpful and proactive information about the hotel, the region, routes and local attractions. Handle guest vehicles with the utmost care - parking, retrieving and transporting as required.

Chauffeur Duties

Transport guests safely and discreetly using hotel vehicles. Select the fastest and safest routes depending on weather and road conditions. Maintain a clean, well-kept fleet and report any damage or technical issues immediately.

Hotel Operations Support

Keep the arrival area, valet zone and entrances clean, tidy and welcoming. Deliver mail, parcels and small items to rooms or internal departments. Coordinate with Reception, Concierge and Guest Relations to ensure smooth service flow.

Required Experience

Minimum 1-2 years' experience as a Chauffeur, Valet or Driver in a 4- or 5-star hotel or luxury hospitality environment

-- essential. Experience with guest-facing service roles in premium settings.

Skills & Competencies

Professional appearance and exceptional guest etiquette. Strong sense of responsibility, discretion and reliability. Excellent communication and interpersonal skills. Calm under pressure and confident in challenging weather conditions (mountain driving).

Languages

German: fluent

- required.

English: good command

(B1+) for international guests. Additional languages (Italian, French, Spanish) are a plus.

Licences

Valid

Category B

driving licence. Passenger transport permit (BPT121 / professional licence) is an advantage or willingness to obtain it.

Other Requirements

EU/EFTA citizenship or valid Swiss work rights. Good regional orientation or willingness to quickly learn local routes.

What the hotel Offers

Work in a beautifully modern alpine resort in the Appenzell region. Competitive salary and attractive employee benefits. Reduced rates on dining, accommodation and partner hotels. A supportive and collaborative team environment. Opportunities for growth within a dynamic multi-property hotel group.
Job Type: 100%

Pay: CHF54'600.00 per year

Application Question(s):

What is your level of German? What is your level of English? Are you happy working fully onsite in Gonten, Switzerland? How many years of experience as a chauffeur for a 4 or 5 star hotel do you have? What is your earliest start date? Are you an EU or Swiss Citizen? Are you happy working fully onsite in the region of St Gallen?
Work Location: In person