Job Description

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Position

Since 1860, TAG Heuer has embodied Swiss avant-garde watchmaking. Our brand is defined by innovation, bold design, and a pioneering spirit. Join us to shape the future of luxury timepieces.


In order to strengthen our team in Geneva Boutique, we are currently looking for a :

Client Advisor (M/F) (40%)

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Job responsibilities

Your responsibilities:

Drive Sales Performance

+ Achieve individual and store sales targets through expert selling techniques
+ Deliver exceptional in-store client experiences
+ Support and collaborate with your boutique team
+ Contribute ideas to boost sales (merchandising, events, product mix)
Embrace omnichannel sales to maximize every client touchpoint
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Develop Client Relationships

+ Act as a passionate TAG Heuer Brand Ambassador, in and outside the boutique
+ Build and maintain long-term client relationships (clienteling, outreach, appointments)
+ Communicate the TAG Heuer story and brand values with enthusiasm

Ensure Operational Excellence

+ Support daily boutique operations under management supervision + Utilize retail tools (CEGID, Salesforce) effectively
+ Oversee aftersales processes until product return
+ Uphold grooming, attitude, and visual merchandising standards
+ Foster a positive, inclusive, and supportive work environment
Ensure store maintenance and compliance with internal policies
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Profile

Minimum 2 years' experience in luxury retail, ideally watches or jewelry Strong sales and client service track record Excellent communication and interpersonal skills in French and English Proven clienteling ability and customer focus High commercial awareness and attention to detail Proficient with retail/CRM tools (e.g., CEGID, Salesforce) Flexible for retail hours (weekends, holidays) Great personal presentation Passion for luxury and the TAG Heuer brand ###

Additional information

What We Offer

An inspiring, inclusive workplace where your personality matters Opportunities to engage with the latest trends in lifestyle, arts, technology, and sports
#LI-CM1

TAG Heuer

MAISON

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1860, Saint-Imier at the very heart of the birthplace of watchmaking. A young ambitious watchmaker decides to found his own brand. His name: Edouard Heuer. At just 20 years old, he was to revolutionize the watchmaking industry by breaking away from the established rules. Ever since that time, TAG Heuer's vocation has been to push back the boundaries and defy convention to invent incredible watches and chronographs of extreme precision. The invention of the oscillating pinion in 1887 exemplified this spirit, streamlining the chronograph's design and enhancing its responsiveness--a principle that underpins our engineering philosophy even today. Then came the 1916 Mikrograph, the first stopwatch accurate to 1/100th of a second, cementing TAG Heuer's reputation as the precision timekeeper in competitive sports. Indeed, the world of TAG Heuer is intimately linked to motor racing and the division of time into infinitely small units, but its aura extends well beyond this arena. Capturing TAG Heuer's ethos, our prominent partnerships and brand ambassadors express the brand's passion for action and high performance. These include the Oracle Red Bull Racing Formula 1 Team, the TAG Heuer Porsche Formula E Team, the Formula 1 Monaco Grand Prix and Monaco Grand Prix Historique, the World Endurance Championships and the Indianapolis 500. As for TAG Heuer ambassadors, they all share the ability to stand up to pressure, constantly pushing their limits. This illustrious group includes motorsport legends Ayrton Senna and Steve McQueen, Hollywood icons Ryan Gosling, Patrick Dempsey, Alexandra Daddario, and Wi Ha Jun, and tennis stars Naomi Osaka, Felix Auger-Aliassime and Petra Kvitova. The brand's spirit of adventure is further represented by big wave surfers Kai Lenny and Maya Gabeira, alongside rising athletes such as Sydney McLaughlin-Levrone, Fred Kerley, Summer McIntosh, and Sky Brown.