Job Description

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.
Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
Client Services Manager
Location:- Switzerland, Zurich
Description
Apex is looking for a highly skilled, experienced and motivated individual to manage and service a small number of our capital market clients as well as a portfolio of corporate mandates. The client services manager will act as front of house for our corporate service offering to his/her portfolio of clients. He/She will perform technical, and value add services and ensure the client deliverables are completed in a timely and accurate manner.
Working Conditions:
This role requires a full 5-day in-office working week, promoting a collaborative and engaging workplace atmosphere.
Job specification
Responsibilities:

• Oversight of client deliverables within the client portfolio to ensure adherence to corporate service agreement.
• Act as client director on client companies/SPVs.
• Ensuring high levels of service delivery including acting as a primary point of contact for operations issue resolution.
• Acting as the internal technical lead from a capital markets perspective.
• Working closely with off-shore servicing teams to ensure a high quality and supremely co-ordinated service is delivered to client relationships.
• Perform daily accounting (in client systems or our own) as well as weekly bank and other necessary reconciliations.
• Reviewing and preparing of periodic (monthly or quarterly, as the case may be) management accounts and financial statements (Swiss GAAP and IFRS) to required standard and deadlines.
• Reviewing transaction documents to ensure adherence to regulatory requirements.
• Liaison with auditors to plan the annual audit and manage the audit query process to ensure timely completion within client and/or statutory deadlines.
• Preparation of periodic tax and statutory returns e.g., VAT returns, DAC6, CBC, FATCA, CRS. Liaison with the tax advisors to ensure corporation tax filings and payments submitted within statutory deadlines.
• Ensuring client fully compliant with other statutory obligations e.g., listing, AML etc.
• Attending and presenting at board meetings and drafting related board papers and minutes.
• Managing the on-boarding of new client entities from a client services perspective (inclusive of liaising with notaries, lawyers, commercial register, social security authorities/bodies, insurances, tax authorities, financial institutions, etc.).
• Coordinating with our Business Development team in identifying and following up on business opportunities and the development of our services.
• Sharing information and providing training, guidance, advice and assistance to other team members as required.
• Ad-hoc project work, as required, including the assessment of new legislation relevant to client's and adopting Apex technology.
• Understanding and speaking knowledgably about Apex Group services and its values.

Skills Required:

• Typically 5-6 years of working experience within the industry (i.e. fiduciary/corporate services)
• Capital Markets experience an advantage
• Qualified Accountant with hands-on accounting experience
• Expert knowledge of IFRS and Swiss GAAP (inclusive of hands-on application)
• Ability to work on own initiative and take full ownership of client portfolio (at the same time also able and willing to work within and support a small, but highly efficient local team)
• Ability to work effectively in fast paced, complex and dynamic work environment
• Knowledge of corporate governance, relevant local laws and regulatory requirements
• Listing requirements would be a distinct advantage

What you will get in return:

• A genuinely unique opportunity to be part of an expanding large global business;
• Competitive remuneration commensurate with skills and experience;

Training and development opportunities.

• Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly

Additional information:
We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.
We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.
For more information on our commitment to Corporate Social Responsibility (CSR) please
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.