Job Description

Cluster Assistant Human Resources Manager (m/w)
Application Deadline: 28 February 2026
Department: Human Resources & Training
Employment Type: Permanent - Full Time
Location: Switzerland - Engelberg
Reporting To: Cluster Director of Human Resources
Description
Under a name steeped in tradition, Kempinski, hoteliers since 1897, has traveled the world in search of fascinating destinations, without ever forgetting its traditions and European heritage. The spacious resorts and stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury on their business or private trips.
Key Responsibilities
Application Handling:

• Employment requests are acknowledged within 48 hours.
• Every applicant receives a personalized response to their application.
• Applicant correspondence is handled in a timely and professional manner and interviews are set up on behalf of management.
• CVs are distributed to Heads of Department and followed-up on.
• Every applicant receives a final response to their employment request.

Kempinski recruitment web-site:

• All vacancies are posted.
• The hotel page of the recruitment web-site is up-to-date and well maintained.

On-boarding:

• All new joiners are personally welcomed and necessary paperwork completed in an organized and efficient manner.
• New joiner starting dates are communicated and coordinated with the respective HODs and the Training department.

Administration:

• Every employee has a complete employee file.
• Employee and payroll data is maintained in systems.
• Vacation and sick leave are tracked.
• TTTTs are tracked.
• Employees' anniversaries are tracked and anniversary gifts and cards are personally handed over by the Head or Department, Hotel and/or General Manager.
• Reviewing & improving employees onboarding & off boarding processesPreparing reports on employment data, including recruiting statistics and turnover rates.
• Managing the full cycle of the recruitment process;Preparing job descriptions, posting openings, interviewing candidates for positions within the company.
• Supporting Updating Employee handbook.
• Supporting Employee recognition activities.

Ensure compliance with benefits regulations.
Payroll Administration support. * Reference letters to be written and tracked

• Staff House Management
• Employee files are maintained, tracked and reviewed

Employment Contracts are created, reviewed and tracked
Maintenance:

• The employee communication boards are up-to-date and attractive.
• The employee locker rooms and cafeteria are looked after.
• Employees are welcomed to the Human Resources office in a warm and friendly manner.
• Maintaining employee morale by fostering a positive working environment through effective teamwork;
• Maintaining strict employee confidentiality.
• Assisting in resolving employee relations.
• Assisting in the yearly management of the employee survey KEES;
• Ensuring employee data is handled and protected under applicable compliance laws.

Exit:

• Every leaver receives an exit interview.
• Every leaver respecting a notice period receives an employment certificate on their last working day.
• Conducting exit interviews with departing employees to learn why they are leaving the company and how the company might improve its retention rate in the future.
• Ensure off season support for Frutt is maintained, consistent and all necessary documents are submitted to ensure a smooth transition

Skills, Knowledge and Expertise
NATIONALITY:

• Eligible for a working permit in country of hire

EXPERIENCE:

• Two (2) years in a similar position within a luxury brand or an international company

LANGUAGE: Ability to work and communicate in a multinational environment:

• Local language - excellent oral and written skills
• English - excellent oral and written skills
• Additional language - beneficial

COMPETENCIES:

• Planning and organizational skills
• Verbal and written communication skills
• Problem Solving & Decision Making skills
• Be familiar with labour laws and regulations
• Be familiar with local social insurance policies
• Administration skills

TECHNICALCOMPETENCIES:

• Word and Excel
• PowerPoint
• Mirus when possible

Benefits

• Living and working in the heart of the Alps in Central Switzerland
• A wide range of creative opportunities
• A pleasant working atmosphere in a young and dynamic team
• International career prospects and development opportunities
• Outstanding employee benefits in all Kempinski hotels, among others
• A wide range of dishes in our staff restaurant
• Free Wi-Fi and parking spaces

Skills Required