Customer Service Representative (m/f/d)

Basel, Switzerland

Job Description

start date: 03.11.2025
end date: 31.10.2026 (with the chance of extension)
workload: 60%, (Tue, Wed, Fri - with flexible workdays prefered)
location: Basel (CH)
work model: Contracting
Your Tasks:
Reception Services:

  • To carry out normal Reception duties such as dealing with visitors and staff (issuing badges, maintaining visitors list, preparing materials for new staff, etc)
  • organize the company's incoming/outgoing mail (post and courier)
  • organize the company's parking facilities; ordering taxis
  • distribute documents and publications as necessary.
  • organize starters/leavers with the WAVE ware System; to assist with the organization of office workplaces e.g. update door signs, and update the telephone lists etc.
  • carry out routine clerical tasks as assigned (operate a variety of standard office machines); to carry out word processing, filing, mailings etc as required;
  • assist seminar preparations; to organize catering facilities, prepare Meeting rooms according to customer needs (organize tables and chairs, open connecting walls)
Office security and HSE:
  • assist with the BCC Security & Safety Concept, participate in any relevant training and perform the assigned tasks in an emergency or training exercise.
General services and administration:
  • ensure stocks are replenished in good time (e.g. stationery, office supplies, etc) and assist with the procurement, storage and distribution of such items
  • report any complaints/repairs/requests to FM Support and follow-up on any incidents.
  • attend the reception Team Meeting weekly (Basel/Zurich team)
Your Profile:
  • must be a team player
  • excellent communication and organizational skills
  • able to work accurately, quickly and neatly
  • able to work without supervision
  • good presentation, outgoing personality and a pleasant manner
  • be able to help visitors and staff in a friendly, effective and efficient manner
  • punctuality and adherence to relevant health & safety procedures essential
  • be flexible concerning working hours in order to meet the demands of the position
  • hotel or customer service training is a strong plus
  • English and German language skills are mandatory, every other language is a plus
  • computer skills (Outlook, Microsoft)

Skills Required

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Job Detail

  • Job Id
    JD1749963
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Basel, Switzerland
  • Education
    Not mentioned