Customer Service Representative (m/f/d)
Zürich, Switzerland
Job Description
- Manage and process customer orders, inquiries, and complaints via phone and email
- Coordinate with internal departments such as logistics, sales, and finance to ensure smooth order fulfillment
- Maintain accurate records in the ERP system and monitor delivery schedules
- Support customers with product information and service-related questions
- Contribute to process improvements and team projects to enhance customer satisfaction
- Fluent in German and English (both written and spoken) - plus French or Italian
- Previous experience in customer service, order management, or sales support is an advantage
- Strong communication and problem-solving skills
- Proficient in MS Office and ERP systems (e.g., SAP or Oracle preferred)
- Team-oriented, proactive, and able to work independently in a fast-paced environment
Do you want to use your language skills and customer-focused mindset to contribute to the success of a global company?
Then we look forward to receiving your application!
Skills Required
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Job Detail
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Job IdJD1777007
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationZürich, Switzerland
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EducationNot mentioned