\\n We have been retained by our client, a luxury hotel group for a Director of F&B.

The hotel is a luxury 5* hotel offering the best standards of service with 100 rooms, banquet facilities, 5 restaurants, 2 bars and a spa.
Reporting to the General Manager, overseeing a team of 40 persons with 6 direct reports (restaurant managers, banquet manager, room service and bar) and working closely with the Executive Chef.

Your main duties will be:

• Manager F&B operations and the F&B teams in the different services: Restaurants, Bars, Room Service, Banqueting;
• Maintain and improve the quality of guest service within the F&B outlets according to our Standard Operating Procedures;
• Manage and follow up any guest complaints. Analyze guest insights to identify and meet customer expectations and build on guest loyalty;
• Prepare the budgets, business plan and objectives for the F&B outlets with GM and HQ;
• Ensure the follow up and provide the analysis of the productivity, the turn over, the number of covers;
• Elaborate concepts, menus and advertisements on our F&B activities;
• Ensure the follow up on the sales in the F&B outlets and set up all the actions to increase them.

What we need from you

• Thanks to your communication and interpersonal skills, you are acknowledged for the quality and the personalization of your service.
• You like working in a fast-paced environment as well as being a change agent and are autonomous, well-organized and flexible.
• You are accurate in your work, result-oriented as well as a strategic thinker. You aim to share your passion and knowledge with your guests and your colleagues and are willing to help when needed.

Qualifications :

• Higher Degree in Hospitality Management;
• 5 years of experience as an Assistant F&B director or F&B ;
• Manager within a luxury hotel establishment and/or a luxury hotel chain (+100 rooms, 3-4 F&B outlets);
• Experience in F&B Management in luxury establishments with a solid operational background;
• Experience in managing multi-site operations;
• Strong computer skills;
• English fluent, ideally German or any other language.

This position is opened to Swiss citizens and work permit holders as well as EU passport holders.

HOUSING IS PROVIDED
THIS IS A PERMAMENT CONTRACT AS THE HOTEL IS OPEN ALL YEAR ROUND, CLOSED IN APRIL AND NOVEMBER\\n \\n \\n \\n \\n \\n

\\n\\n Morgan Philips\\n \\n\\n

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