Job Description

Join Patrique Mercier Recruitment JP as a Dutch Speaking Customer Support Representative for Transportation Services in Greece! This exciting opportunity allows you to work in a dynamic environment while providing crucial support to Dutch-speaking clients in the transportation sector.
In this role, you will assist customers with inquiries related to transportation services, ensuring a high level of satisfaction and resolving any issues they may encounter. If you are passionate about customer service and would love to experience living in Greece while making a difference, we encourage you to apply!
Responsibilities

• Provide exceptional customer support to Dutch-speaking clients via phone, email, and chat.
• Assist customers with inquiries about transportation services, bookings, and related questions.
• Resolve customer issues and provide effective solutions in a timely manner.
• Document customer interactions and feedback accurately in the CRM system.
• Participate in ongoing training sessions to stay updated on company services and improve your skills.
• Collaborate with the team to enhance the customer support experience.

Requirements

• Fluency in Dutch and English, both written and spoken.
• Strong communication skills and a customer-focused mindset.
• Ability to work independently in a remote setting.
• Problem-solving skills with attention to detail.
• Willingness to learn and no previous experience required.
• A positive attitude and eagerness to help customers.
• Open to relocating to Greece and embracing the culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )

Skills Required