E Commerce Consultant / Business Analyst (all Genders)

Lugano, Tessin, Switzerland

Job Description

\\n Are you passionate about clever digital solutions for booming businesses? Then flock together with birds of a feather: Welcome at Accenture Interactive, where the synergy of bright minds, innovative ideas and state-of-the-art technology ignites a new era of growth in the world of e-commerce! Join a highly motivated international team, enrich our vibrant ecosystem with your insightful strategies, and work on fascinating projects for top clients. At Accenture, competitive advantages don\\xe2\\x80\\x99t just happen. We make them happen. Join the fun!

Your responsibilities

Within big omnichannel projects of global enterprises, you\\xe2\\x80\\x99ll play a pivotal role by establishing a strong rapport with the clients, third party technology providers and internal stakeholders in order to generate business value throughout the development lifecycle of top-notch customized e-commerce solutions.

More specifically, you\\xe2\\x80\\x99ll define, document and report detailed business requirements to our clients and internal stakeholders. Additionally, you\\xe2\\x80\\x99ll facilitate client workshops in order to better capture all functional and non-functional requirements, and ensure that everybody involved knows about and adheres to the e-commerce best practices.

In the solution design phases, you\\xe2\\x80\\x99ll team up with UX, digital marketing, analytics and creative specialists and work with the solution owner on defining the client product roadmap. Furthermore, you\\xe2\\x80\\x99ll assist in defining the business value of incremental improvements, prioritizing and scoping project requirements, as well as in the Jira management of user stories, epics and bugs.

Last but not least, you\\xe2\\x80\\x99ll present and demonstrate the finished solutions to the clients. Along the way, you\\xe2\\x80\\x99ll carefully document everything (both written and in other forms, such as videos etc.). This documentation will then be used for the creation of \\xe2\\x80\\x98how-to\\xe2\\x80\\x99 guides and other training material.

What we\\xe2\\x80\\x99re looking forward to

Bachelor\\xe2\\x80\\x99s degree in business administration, management, (software) engineering, economics, business informatics, or similar field

experience in a retail environment, management consultancy and/or as systems integrator, working with eCommerce platforms and CMS, Jira or similar software for requirements documentation & development tracking; first-hand know-how in developing test plans on the system, unit, integration and interface level

fluency in English, ideally also in Italian

hands-on mentality; good communication, presentation and interpersonal skills

Your perks at Accenture

You are important to us as a person. This is something you\\xe2\\x80\\x99ll feel and experience daily, as our working environment is completely adjusted to you. Enjoy

flexible working hour models, remote working, home office possible

support through mentoring, opportunities for further training and acquiring certifications

referral bonus

very bright career prospects (advancement, promotion \\xe2\\x80\\xa6)

a workplace culture that supports diversity & inclusion

Within Accenture, a global management and technology consulting company, we can access the limitless know-how and experience of more than 620,000 employees in more than 120 countries. Diverse personalities, who daily combine technology with human creativity, thus shaping the digital change. Care to join us? We\\xe2\\x80\\x99d be glad to have you on board!

Any questions? Then contact our Recruiting Team via email at or by telephone at +41 (0)44 219 5005

Which one of these should it be? Maybe even a third option? There was nothing specified in the input.

Equal Employment Opportunity Statement

We are looking for people with their own life story and out-of-the-ordinary resume. Individual, not just like the rest. Different rather than conventional. Diversity is our strength and an essential element of Accenture\\xe2\\x80\\x99s corporate culture. We want an inclusive and open working environment in which everyone can be their natural selves. Everyone is welcome to apply to Accenture, regardless of origin, creed, disability, age, nationality, marital status, partnership status, sexual orientation, gender or other legally protected reasons.\\n \\n \\n \\n \\n \\n

\\n\\n Trivadis\\n \\n\\n

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Job Detail

  • Job Id
    JD1632290
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Lugano, Tessin, Switzerland
  • Education
    Not mentioned