Job Description

As an internationally active fashion company, we create fashion and accessories with clear architectural lines for the modern woman. From the idea to the finished product, we work on our collections with passion and high-quality standards. With us, you have the opportunity to contribute your personality in an inspiring and creative working environment - become part of our Akris team: Together, we create!
We are searching for an
E-Commerce Manager (f/m/d)
For this role we are seeking two hands-on and detail-oriented professionals to drive the growth and operational excellence of our online business. One role will focus on European markets (plus Japan and Korea) while the other on the US market.
Based in St. Gallen and part of a Swiss family-owned company, you will manage and enhance our Shopify platform, ensure seamless processes across systems, and collaborate closely with internal and external partners to deliver an exceptional digital customer experience.
Your Responsibilities:

• Shopify Operations: Manage and optimize the storefront, ensuring SKU creation and upload, accurate product data, pricing, content, and UX/UI. Coordinate feature rollouts with external partners.
• Data & Processes: Ensure accuracy of product, inventory, order, and customer data. Define workflows and resolve discrepancies across AS400 and PIM for smooth operations.
• Execution & Performance: Work with logistics, IT, and customer service to guarantee seamless fulfillment. Track KPIs to improve conversion, retention, and customer experience.
• Collaboration: Align with Market, CRM, and Marketing teams on campaigns and initiatives. Bridge commercial strategy and operational execution.

What makes you a great fit:

• Several years of experience in e-commerce operations, ideally in luxury fashion or accessories, SKU intensive brands (1000+)
• Knowledge of either the European luxury RTW market (experience with Japan and Korea a plus) or the US RTW market
• Proven track record in creating technical solutions and managing Shopify-based e-commerce platform and operations
• Sales-driven mindset with strong problem-solving skills and operational focus
• Expertise in data management and process optimization in complex environments
• Advanced Excel skills, especially Macro and Pivot tables
• Fluent in German and English (mandatory) - additional languages such as Italian or French are a plus

Join us in a dynamic and international environment. We look forward to getting to know you and growing together. Send us your application today!

Skills Required