Job Description

THE COMPANY

Full Stack Supply Co (FSSC) is a multi-brand group building a new era of outdoor sporting equipment brands that put people and the planet first.


Independent brands Faction Skis, United Shapes and Phaenom footwear share a commitment to catalyze the outdoor industry through award-winning product design and forward-thinking omnichannel distribution brought to life by expert teams in Europe, North America and Asia sharing decades of experience. The B Corp business engages a global fanbase through in-house film productions and partners with impact-driven organizations such as 1% for the Planet.

THE ROLE

Based in Le Chable (Verbier) | Full time (100%) | Start ASAP



We're searching for a commercially-savvy, data-driven and hands-on eCommerce Manager to own our global DTC engine. You'll optimise our Shopify storefronts, guide paid-media and retention programmes, and coordinate seasonal launches and product drops - turning insights into rapid, sustainable growth for Faction Skis, United Shapes and phaenom footwear.

RESPONSIBILITIES

eCommerce Management

Manage end -to-end customer journey on Shopify, balancing brand storytelling and site performance Own the eCommerce tech stack (Shopify plus, apps, integrations, analytics, AI, CX tools) including vendor evaluation and the associated OPEX/CAPEX budget Drive conversion rate optimisation, leveraging on-site tools and data insights to boost engagement and AOV Maintain real-time Looker Studio dashboards; leading weekly performance check-ins and compiling monthly management reports Manage the development backlog and projects with our external agency Manage implementation and day-to-day updates of all 3rd-party tools/suppliers Manage domain renewals and DNS settings across all website platforms

Trading Optimisation

Build seasonal sales and inventory forecasts Coordinate seasonal launches and product drops Optimise site navigation and merchandising for effortless product discovery Monitor in-season sell-through performance, recommending re-stocks and allocation shifts Collaborate with customer experience to fine-tune post purchase experience Collaborate with Finance, OPs and CX teams to ensure data flows from Shopify to the ERP are accurate and efficient

Digital Marketing

Define and own the digital acquisition strategy, plans, budget and forecasts to hit growth targets Shape the paid media strategy with our digital marketing agency across search, social, video and shopping Drive an SEO / GEO and content roadmap that attracts qualified organic traffic Develop and manage a channel-aligned digital marketing calendar that syncs with eCommerce and brand campaigns Collaborate with marketing to develop and execute email marketing campaigns and automations to support product drops, promotions and retention

Requirements

4-6 years's experience

owning a multi-million-euro DTC P&L on Shopify, ideally within lifestyle or outdoor-sports brands

Technical fluency

configuring and troubleshooting the Shopify ecosystem, 3rd-party apps and analytics tools without heavy dev support

Data-driven mindset

- comfortable translating data insights into clear actions and business results

Digital-marketing expertise

across paid social, search, shopping and emerging channels, with a solid grasp of full-funnel strategy

Shopify CMS expertise:

admin settings, product data, theme blocks and on-page merchandising

Domain & DNS management

experience to keep multiple storefronts secure and online

Advanced reporting skills

- able to build and automate dashboards that drive rapid decision-making

Growth mindset & curiosity

, always testing new tools and tactics to stay ahead of the curve

Fluency in English

(spoken and written); additional languages such as French are a plus

Existing right to work in Switzerland or the EU

(citizenship or valid work permit)

Benefits

Be part of an energized and dyanamic team in a fast-paced international environment Work with brands that have strong identities and values that resonate with both fans and team members An opportunity to develop professionally while working 200m from the Verbier gondola A Verbier ski pass * Employee discount on all FSSC products