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The Field Service Engineer is a unique opportunity to gain a first experience in a big multinational organization as a service technician responsible for software-controlled systems, as well as new technologies and environments. You are an enthusiastic, fast learner field service professional with an organized and structured way of working, creative thinking, and a self-motivated mindset.

You are also committed to success throughout continuous goal achievement, good planning skills and a structured way of working, open to work according to a flexible work schedule.

A Day in the Life

• Install, operate, maintain, repair and modify equipment
• Perform a variety of maintenance and technical support for equipment, integrated systems and subsystems, and software at customer sites and/or on-site
• Analyze and evaluate products and their performance
• Perform troubleshooting and diagnostics to resolve issues in the shortest possible time
• Maintain effective customer communication and relationships
• Conduct technical presentations at sales meetings and customer sites/ hold training sessions for customers
• Provide technical advice to customers, sales staff and medical professionals on product related questions, problems and issues
• Provide sales staff with technical data required for product demonstrations
• Liaise between sales staff and customers on technical issues
• Provide technical support by telephone or via remote technology

Must Haves

• Training in electrical engineering
• Knowledge of mechatronics, including electromechanical systems, control electronics, digital control systems (1-2 years)
• Understanding of complex systems
• Ability to manage and solve problems
• Knowledge of large-scale systems, ideally in a medical environment
• Ability to work independently with excellent problem solving skills
• Fluent German and very good English, both written and spoken
• Strong communication skills
• A customer-orientated mindset

Nice to Haves

• Ability to find your way around software-controlled systems
• Enthusiastic and fast learner for new technologies and new environments
• Creative thinking with a self-motivated mindset
• Commitment to success and the will to achieve goals
• Organised and structured way of working with good planning skills

We Offer

We offer a competitive salary and benefits package to all our employees:

• Flexible working environment
• Annual Incentive Plan % depending on company results
• Pension scheme and group discount on healthcare insurance
• Training possibilities via Cornerstone/Skills Lab
• Employee Assistance Program and Recognize! (our global recognition program)

Our Commitment

Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.

About Medtronic

Bold thinking. Bolder actions. We are Medtronic.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission \\xe2\\x80\\x94 to alleviate pain, restore health, and extend life \\xe2\\x80\\x94 unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.
In everything we do, we are engineering the extraordinary.

Your Answer

Is this the position you were waiting for? Then please apply directly via the apply button!

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Additional Information

• Posting Date: Jan 17, 2024
• Travel: Yes,

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