Job Description

Interlaken, Switzerland
_Fondue Villa isn't looking for ordinary. We're looking for legendary. Show us who you are, and let's build something unforgettable together!_
About Fondue Villa & the Cheezzii Experience
At Fondue Villa, we serve more than just fondue -- we create memorable, cheesy experiences.
Our "Cheezzii Experience" blends delicious Swiss traditions with a fun, relaxed atmosphere, a touch of humour, and warm hospitality. Guests don't just come for the food -- they come for the story, the smiles, and that unforgettable cheese moment they'll share with friends for years to come.
On top of our famous fondue dinners, we regularly host cheesy activities such as interactive fondue workshops, behind-the-scenes cheese tour visits to local producers, and fondue & sledding adventures in the Swiss Alps -- plus many more unique cheese-inspired events designed to make every visit truly special.
Our Core Values
We believe in:

• Cheesy storytelling - every visit is an experience, not just a meal.
• Fast service with a genuine smile - efficiency without losing the warmth.
• Absolute guest happiness - delighting every visitor, every time.

Tasks

• Fully run our Fondue Villa location - as if it's your own business.
• Be on the floor 5 days a week, leading by example and staying close to your team and guests.
• Lead, train, and keep your team motivated and happy.
• Create unforgettable moments, both at the table and during our cheesy activities (fondue workshops, tours, and sledding nights).
• Make sure guests have an amazing experience from the moment they walk in until their last bite.
• Keep the place running smoothly - from stock and planning to team schedules and guest satisfaction.
• Solve problems quickly and keep things moving, even when it's busy.
• Track and boost our online reviews -- you love seeing 5 stars pop up and are determined to keep our current 4.8 rating on 1,300+ reviews.

Requirements

• At least 3 years' experience in hospitality.
• Team leadership experience -- you know how to get the best out of people.
• Strong English skills, German is a big advantage.
• Good with responsibility -- you enjoy making decisions.
• Positive, organized, flexible, and solution-focused.
• Someone who actually loves hospitality -- you want guests to leave smiling.
• European Passport

Benefits

• Freedom to run this concept your way (with our full trust).
• Base salary + incentivized and mutually aligned reward structure.
• A friendly, international team.
• Extra-long holidays in the shoulder seasons.
• A great work-life balance.
• Fun perks (yes, free fondue included!).
• The chance to run something special in beautiful Interlaken.

Think you're the right person?
Send us your CV and a short message telling us why you're the one.
Fondue Villa & Garden

Skills Required