Job Description

Location: Zurich
Work Pattern Percentage: 80-100%
Shape the Future of Insurance!
Be part of shaping the future of insurance. As a Functional Business Analyst with a focus on Core Platform Transformation projects, you'll sit at the intersection of business and technology teams, translating strategic ambitions into clear, actionable solutions. You'll help leading insurers simplify complexity, enhance customer journeys, and unlock the full potential of digital platforms in a fast-evolving industry.
How you can make an impact

• Continuously challenge and optimize customer journeys, business processes, using data-driven insights and best practices from across the insurance industry.
• Bridge the gap between business stakeholders and technical teams by translating business needs into well-defined functional requirements.
• Leverage your Guidewire functional knowledge to shape scalable and efficient solutions.
• Lead end-to-end requirements gathering, process mapping, and functional design activities across Policy, Billing, or Claims domains.
• Collaborate closely with architects, developers, and testers to ensure solutions are aligned with business objectives and deliver measurable value.
• Support configuration, testing, and user acceptance to ensure a smooth transition from design to implementation.

Who we are looking for

• You hold a university degree with a strong academic record and have ideally gained first work experience in insurance or while working with a major consulting firm.
• Experience as a Business Analyst with strong knowledge of Guidewire (PolicyCenter, BillingCenter). ClaimCenter knowledge is a plus.
• Deep understanding of core insurance processes and data flows, ideally supported by practical experience in policy administration or claims.
• Strong analytical and conceptual skills with the ability to translate business language into system logic.
• Experience in agile project environments, working closely with cross-functional teams to deliver incremental value.
• Excellent communication, facilitation, and documentation skills-able to build trust with both business leaders and technical experts.

Your Team
Deloitte Consulting is a leading global professional services firm that provides a wide range of services to clients in various industries. With a focus on innovation, collaboration, and excellence, we help clients solve complex business problems and achieve their goals. The "Insurance Transformation & Innovation" practice advises, designs, implements, and deploys solutions focused on "heart of the business" issues in the Insurance industry.
Join a diverse, multinational and highly motivated team. We will help you grow both personally and professionally: through our trainings, mentoring programs and learning on-the-job, but also by connecting with your colleagues across all business lines.
Careers at Deloitte. Choose your impact.
At Deloitte, your ideas create impact and spark meaningful change for our clients, people and society. Your unique expertise, background and perspective helps us find new ways into the most complex challenges so we can brighten the futures of those our work affects. At Deloitte, you can build a career that inspires and energises you. At Deloitte, you can choose your impact.
In Switzerland, we provide industry-specific services in the areas of Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax & Legal. With more than 2,600 employees at six locations, we serve companies and organisations of all sizes in all industry sectors. We offer meaningful and challenging work, an inclusive and supportive environment where you can be your best self and where you will never stop growing. You will benefit from flexible and hybrid working conditions, wellbeing and parental programmes as well as many opportunities to connect, collaborate and learn.
Join us and become part of a global network of like-minded people dedicated to making a difference, whether by or improving 100 million futures by 2030. Want to know more about opportunities at Deloitte? Visit .
How to apply
What are you waiting for? Apply now and become an expert in the Insurance industry!
We offer you not only a career, but also the opportunity to make an impact and make a difference. Whether you have already completed your studies or are about to - we look forward to hearing from you! Please click on "apply now" to submit a complete application, including CV, cover letter, references, and degree certificates.
If you have any questions, please contact Sophia at .
*We consider all qualified applicants for employment regardless of race, ethnicity, religious beliefs, gender, sexual orientation, gender identity, national origin, age or disability, in accordance with applicable law. Research shows that women are less likely to apply for roles unless they match all the criteria; don't hold yourself back - apply today.
We do not accept applications from recruitment agencies for this position.
Deloitte AG and Deloitte Consulting AG are Swiss subsidiaries of Deloitte LLP, the DTTL member firm in the United Kingdom.
Requisition number: 21519

Skills Required