German Speaking Customer Service In Malta Fully Paid Relocation

Schweiz, Switzerland

Job Description

Next Job Abroad is thrilled to offer a wonderful opportunity for a German Speaking Customer Service Representative in the picturesque island of Malta. If you have a passion for helping others and enjoy working in a dynamic environment, this role is perfect for you! In this position, you will assist our German-speaking customers with their inquiries, ensuring they receive top-notch support and a memorable gaming experience.
With our fully paid relocation package, you can kickstart your new adventure in Malta while advancing your career in the fast-growing iGaming industry.
Responsibilities

  • Provide excellent customer service to German-speaking clients via live chat, email, and phone support.
  • Assist customers with questions about their gaming accounts, promotions, and any technical issues.
  • Efficiently resolve customer inquiries to ensure satisfaction.
  • Document customer interactions accurately in our systems.
  • Work closely with other teams to enhance the customer experience.
  • Stay updated on product knowledge and industry trends to provide informed support.
Requirements
  • Fluency in German and proficiency in English; additional language skills are an asset.
  • Prior experience in customer service, preferably within the iGaming sector.
  • Strong communication and interpersonal skills.
  • Ability to work effectively under pressure in a busy environment.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • Familiarity with customer support software and CRM systems is beneficial.
  • Willingness to relocate to Malta and embrace a new lifestyle.
Benefits
  • Career growth opportunities in a renowned company.
  • International & diverse work environment.
  • Competitive performance bonuses.
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Hybrid working setup.
  • Yearly salary EUR24.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work-Certified Company.
  • Relocation package (Flight & all inclusive Hotel stay)
  • This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Skills Required

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Job Detail

  • Job Id
    JD1736995
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Schweiz, Switzerland
  • Education
    Not mentioned