Job Description

Mandarin Oriental Savoy, Zurich is looking for a Groups & Events Sales Coordinator to join our Groups & Events Sales team!

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.


Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.


Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.

About the job

Based at the Mandarin Oriental Savoy, Zurich within the Groups & Events Sales Department in Zurich, the Groups & Events Sales Coordinator provides administrative support to the Groups & Events Sales Team, ensuring smooth operations and efficient coordination.

As Groups & Events Sales Coordinator, you will be responsible for the following duties:

Manage group and event inquiries via email and phone Prepare offers, proposals, contracts, and confirmations Maintain and update booking systems with accurate group and event details Coordinate internally with sales, operations, and food & beverage teams Create and distribute function sheets, event orders, and internal summaries Track deadlines, deposits, and payment schedules Handle invoicing and billing preparation Support the groups and events sales team with administrative tasks Planning of internal events Prepare reports and summaries for management Ensure compliance with company standards and procedure

As Groups & Events Sales Coordinator, we expect from you:

Previous experience in Events and Groups Sales is required for this role Previous experience in a luxury hotel environment would be an advantage Must be excellent in using computer and well versed in all computer applications Charming and outgoing with excellent interpersonal skills for both external and internal customers Ability to work under pressure Positive attitude and good communicator Excellent knowledge of German and English. Further foreign language skills are an advantage Effective time management, communication and presentation skills Flexibility to respond to a range of different work situations The successful candidate must already be eligible to work in Switzerland

Our commitment to you

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Swiss Deluxe Rates.

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