Job Description

The AOG Desk has a vital function within the supply chain management at SWISS TechOps. It is responsible for the end-to-end material supply chain in the event of an "Aircraft on Ground" situation due to technical reasons, covering the entire SWISS Fleet - worldwide on a 24/7 basis.

Starting date:

November 01, 2025 or upon agreement

You may apply in English or German.

FACTS

Location

Zurich-Airport

Employment level

Direct entry

Function

Logistics / Materials Management

Working time

Full-time or part-time

Salary

Base Management

Publishing date

09-15-2025

Application deadline

10-06-2025

Tasks

Lead and manage the AOG desk team and ensure adequate organizational structure, support, training and development of all staff

Responsible to provide efficient, adequate and economical supply (purchasing and logistics) of AOG or urgently required aircraft material

Ensure that procurement and supply of goods is in accordance with quality standards specified in Swiss Process Landscape (ProX)- supervise and continuously improve/adapt processes and ensure efficient interfaces to internal/external stakeholders

Establish AOG statistics and monitor development and capture accomplishment of given targets (including reporting)

Point of contact for internal/external interfaces&escalations regarding supply chain (purchasing and logistics) of AOG or urgent material requests

Establish an efficient duty roster and yearly holiday planning for all staff - ensure shift working regulations are adhered to - cover AOG Desk Management in case of staff shortages

Ensure compliance with internal financial regulations

Support in Projects; take project lead in case of requirement

CONTACT

Connor Bradley

Human Resources

Swiss International Air Lines AG

E-mail address for inquiries

recruiting.services@swiss.com

Benefits

Behind the scenes

Join SWISS

Our common goal is to make each customer's flight a true air travel experience. For this, we go the extra mile - always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

Requirements

Technical and / or commercial education

Further higher education such as Bachelor and / or Master is a must

Additional training in supply chain, logistics, purchasing, leadership is of advantage

Very good understanding of logistics processes and interfaces (including airfreight), additional procurement background

Minimum 3 years of leadership experience

Fluent in English and German (oral and written), any other language as advantage

Excellent written and verbal communication skills

Able to lead and motivate a team

Excellent conflict management skills

Negotiation skills

Self-confident, independent and able to make quick decisions

At ease under pressure and drive for result / solutions

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

Company