Who we are looking for
We are seeking a dynamic and experienced professional to lead our Client Service function in Switzerland. This is a Vice President-level role responsible for managing key client relationships, ensuring exceptional service delivery, and driving continuous improvement across our client servicing model.
The successful candidate will be a trusted partner to our clients and internal stakeholders, with strong leadership skills and the ability to build, mentor and motivate a high-performing team.
This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.
Why this role is important to us
Our clients are at the center of everything we do. As Head of Client Service, you will play a critical role in ensuring that our clients in Switzerland receive outstanding service, proactive support, and strategic partnership.
Your leadership will strengthen client satisfaction, retention, and growth, while ensuring operational excellence and compliance with regulatory requirements.
You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship -- for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer -- across all of our locations, products, and capabilities.
Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for
What you will be responsible for
As a Head of Client Service, you will:
MNCJobs.ch will not be responsible for any payment made to a third-party. All Terms of Use are applicable.