\\n The UK Mission to the United Nations (UN), World Trade Organisation (WTO) and other international organizations in Geneva represents the interests and policies of the UK across international organisations based in Geneva. The Mission has over 80 staff across diverse teams. We are looking to recruit an experienced, proactive professional, with strong people skills, to head up our Corporate Services Team.

Why should you apply?

The job provides a great opportunity towork at the centre of a fast-paced, multilateral Mission, working with diverse teams and directly to Senior Management. You will also work with corporate departments in FCDO HQ and Europe Hubs, a supportive Corporate Services Managers\\xe2\\x80\\x99 network and community of your counterparts in diplomatic missions in Geneva.

You are a person who enjoys strategic oversight and management, spotting trends and risks to enable you to reassess plans, negotiating and managing change both internally and externally. You have a good finance and budget background and enjoy coordinating across varied and busy teams, with policies set by HQ and with colleagues with the Regional Finance Hub, to ensure sound, effective budget management that meets our targets. You will enjoy growing into this varied and broad role that includes both strategic oversight and direct operational delivery. You will enjoy supporting, working with and developing a friendly, experienced and capable team.

We also offer you an opportunity to broaden your personal and professional skills with both formal and informal training and development opportunities.

The UK Mission in Geneva prioritises dignity and respect at work. We value respect, inclusiveness, empowerment, teamwork and kindness.

Main Roles and Responsibilities:

The role requires a strategic vision and adeptness at problem solving, where the ideal candidate will be able to demonstrate their ability to lead a team and collaborate with others, clearly communicate orally and in writing, and engage with senior members of the Mission, including at Ambassador-level. The ideal candidate would also be able to demonstrate sound judgement and problem-solving skills.

Leadership and Management:

• Strategic oversight and management of all corporate delivery across Finance, HR, IT, Estates and Protocol, working closely with regional hubs (HR, Finance, Transactions, etc).
• Lead a Corporate Services Team of 10 colleagues, including direct reports, overseeing the management and welfare of the whole team. Work closely with the Facilities Management team of contractors based in the Mission.
• Manage the team with clear roles, responsibilities and balanced workloads, providing motivation to deliver a quality and efficient service on all corporate issues in the Mission. Embed a collaborative, flexible and supportive culture within the CS Team.
• Work with the Deputy Head of Mission and Senior Leadership team to set the direction and vision for the Corporate Services Team, delivering clear advice on corporate services issues, risks, policies and planning.
• Actively build and deepen positive relationships with key stakeholders internally, within regional and global FCDO hubs and with external partners to maintain informed and current corporate knowledge.

Operational delivery and planning:

• Direct the management of the Estate (including office building, Ambassador\\xe2\\x80\\x99s residence and staff residential properties), ensuring that UK and local standards are met through planned and reactive maintenance and in compliance with FCDO corporate procedures, including local and UK health and safety regulations and policy.
• Work closely with the estates team in HQ and be the main point of contact for the Facilities Management contract.
• Oversee supplier relationships, identifying requirements, appropriate service-level agreements and key performance indicators to manage and monitor contracts.
• Support the Mission\\xe2\\x80\\x99s business continuity and crisis planning efforts, through engagement, training and maintaining a resilient and multi-skilled team.
• Be the main point of contact with the Legal Adviser for any arising questions.
• Oversee the local HR Officer and work closely with the HR Hub (based in Lisbon) to ensure local policies are reviewed in compliance with local Labour Law, including terms and conditions of service and pay and benefits for Country Based Staff (CBS).

Finance:

• Oversee and ensure effective management of the Mission\\xe2\\x80\\x99s budget, accountable to senior managers, the centre and Finance Hub. Ensure implementation of financial processes including risk mitigation and compliance, forecasting and reassessing/reallocating, ensuring the availability of resources for priority and essential activity. Communicating effectively across the Mission to maintain accurate forecasts and with the Finance Hub to manage change.
• Prepare monthly, annual and ad hoc reports to present to senior managers, including budget projections and spending to date.
• Oversee country-based staff pay scales and performance-related bonuses, ensuring they are reviewed regularly and fairly.

Our ideal candidate shows:

• Fluency in English and French (minimum C1 level).
• Strong leadership and management experience and skills;
• Previous experience of managing interdisciplinary teams and budgets;
• Ability to navigate between Strategic and Operational work
• Strong People Skills including People Development and Change Management
• Previous Finance experience or Finance knowledge;
• Excellent interpersonal, communication and negotiation skills;
• Ability of effective problem-solving, demonstrating a can-do, solutions-based approach;
• Strong organisational skills, and ability to identify priorities and deliver high quality results in a fast-paced environment;
• Previous HR exposure.

It will be a plus:

• Previous experience of corporate services work in a diplomatic or international organisation;
• Good working knowledge of risk management processes and frameworks;
• Good working knowledge of Swiss and/or UK legislation and regulations on health and safety, employment;
• Familiarity of working in public service, ideally the UK Government;
• Professional qualifications in corporate leadership, business administration, finance or human resources management.

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