Job Description

Blaser Swisslube USA was founded more than thirty years ago. Sales activities started 1981 in White Plains (NY), and five years later in 1986 the Goshen production plant opened. Success soon came thanks to competent customer support by the team of sales engineers and machining specialists. Not least for this reason, customers regard Blaser Swisslube as the best firm in this sector on the US market. Goshen is the Blaser Swisslube headquarters for North and South America.





We are seeking an experienced Head of Inside Sales to lead our Inside Sales Department and drive operational excellence. Provide support to and directly interact with Business Partners, external sales team, and customers with any sales related needs. The ideal candidate combines strong leadership with analytical insight to support business growth, provide valuable reporting to senior management, and continuously improve sales operations and outcomes.
Head of Inside Sales


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Tasks, Responsibilities, Competences

Develop procedures for workflow management of Inside Sales Team responsibilities. Train and guide team members on tasks relating to Inside Sales department functions Conduct yearly appraisals, periodic reviews and take disciplinary action when necessary. Provide administrative support for Business Partner Management utilizing company calendar Make decisions according to guidelines and best interest of Blaser. Occasional travel for Sales Meetings and events. Input and oversee information in ERP system relating to product additions, phase-outs, discounts, customers, available markets Negotiate contracts and invoicing with freight carriers and other related vendors. Implement cost savings measures when deemed necessary Conduct regular meetings to communicate Company objectives and changes with team. Actively participate in Management meetings as AMMTEM member Oversee the Inside Sales Team, their hiring, training, and ongoing professional development opportunities. Live the company Constitution and Code of Conduct Keep track of sales and generate reports that cover monthly, quarterly, and annual sales forecasting, including goals and results. Facilitate Incentive Simplification Program (ISP), Reconcile and Investigate Year End Inventory and maintain BP distribution list and communications

Objective and Requirements

Objective

Oversee and support the Inside Sales Department employees in their functions. Implement improvements to sales processes continuously Facilitate Management Team with accessing Sales related reports and information. Collaborate with Goshen departments regularly to optimize internal Provide support to and directly interact with Business Partners, external sales team, and customers with any sales related needs Improve productivity of our company, through projects and process improvements Support Senior Management with business information and process documentation. Understand customer behavior, their needs, and requirements to meet their satisfaction Assist Sales team to accomplish monthly, quarterly, and annual goals by forecasting and scheduling accordingly, especially end of month

Requirements

4 Year College Degree (Business Related) 2 Year Office Management Experience Power user of Microsoft Office programs (Excel, Outlook, PowerPoint) Familiarity with CRM program (e.g. MS- Dynamics) Knowledge of Metalworking Industry preferred Well organized, hands-on attitude Ethical and moral business practices Excellent presentation and communication skills Positive attitude, self-motivated, and goal oriented Capable of handling multiple tasks with flexibility and reliability

Job Type: Full-Time

Work Location: Goshen, New York

Salary: $85,000 - $90,000

Your opportunity

We're offering a challenging and dynamic position within a motivated team. Co-operation that's based on trust, openness and mutual respect. Modern infrastructure in an attractive working Environment.


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