Job Description

Terre des hommes and our selected partners use cookies and similar technologies (together "cookies") that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes.
See our to read more about the cookies we set.
You can withdraw and manage your consent at any time, by clicking "Manage cookies" at the bottom of each website page.
common--cookies--alert#acceptAll">Accept all cookies common--cookies--alert#disableAll">Decline all non-necessary cookies common--cookies--alert#openPreferences">Cookie preferences common--cookies--preferences#open" class="bg-company-primary text-company-primary shadow-form inset-x-4 mb-4 rounded max-w-screen-sm p-4 overflow-auto max-h-[80vh] z-cookie-alert backdrop:bg-[rgba(0,0,0,0.6)] sm:p-10 sm:mb-auto fixed top-2">
Select which cookies you accept
On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.
If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link "Manage Cookies", which is always available at the bottom of the site.
To learn more about what the different types of cookies do, how your data is used when they are set etc, see our .
Strictly necessary
These cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailor
common--cookies--preferences#handleCategoryToggle">
Analytics
These cookies collect information to help us understand how the site is being used. Vendors Teamtailor
common--cookies--preferences#handleCategoryToggle">
Marketing
These cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site. Vendors Vimeo
common--cookies--preferences#handleAccept">Accept these cookies common--cookies--preferences#handleDecline">Decline all non-necessary cookies
common--header--menu#toggle" data-common--header--menu-target="button" > Career menu
Employee Candidate
common--dropdown#toggle">
Quality & Accountability Lausanne Hybrid
Head of Quality, Accountability & Performance
We offer you an exciting and varied job that is both useful and meaningful, as part of a team that wants to make a difference for children in very vulnerable situations.
careersite--jobs--form-overlay#showFormOverlay" data-careersite--jobs--form-overlay-target="coverButton"> Join us!
We usually respond within a month
blocks--cover--scroll#handleScrollDown" title="Scroll to content">
Start date: 15.09.2025
Duration : open-ended contract
Work percentage: 100%
Place of work : Tdh HQ in Lausanne, Switzerland
Deadline for applications: 31.07.2025
Context :
Under the supervision of his/her line manager, the Head, Quality, Accountability & Performance is responsible for steering the implementation of the Tdh 2025-2028 objectives in terms of operational quality and accountability including cross-cutting topics, institutional strategy, global processes and steering. He/she coordinates key institutional development projects and contributions to the Tdh international programme submission to SDC.
Main responsibilities:
1. Institutional Strategy

• Develops and proposes the process, methodology and timeline, and designs the relevant tools
• Coordinates and consolidates internal contributions in the drafting of the Institutional four-year Strategy under the overall responsibility of the Chief of Staff.

2. Institutional Processes and performance

• Supervises and manages the institutional projects for the implementation of steering; oversees the new Institutional Planning and Steering Cycle.
• Ensures their alignment with the organisation's priorities, available resources, the involvement and collaboration of other sectors and management within the team.

3. Operational quality and accountability

• Operational Monitoring Evaluation Accountability and Learning (MEAL): defines the strategy and structure, sets reference frameworks, designs, develops and disseminates standards
• Designs and disseminates the Tdh quality and accountability global framework.
• Develops and implements the Tdh gender, diversity and inclusion framework.
• Encourages the sharing of lessons, perspectives, and best practices across the Tdh delegation network. Introduces effective communication mechanisms.
• Introduces and improves the Tdh operations results framework and its monitoring and tools, supervises the global aggregation of operational data and its analysis for the annual reporting process in coordination with field teams.
• Core Humanitarian Standard - CHS : aligns Tdh Q&A framework with CHS and launches Tdh in the CHS verification process (self-assessment step1).

4. Project management (planning, design, implementation, monitoring) and supervision (projects that in-volve substantial Q&A contributions)

• Partnerships & Localization: support the implementation of key institutional priorities in partner-ships and localization.
• A member of Tdh key projects Steering Committees: Knowledge Management, Innovation, Climate and Environment.

5. Team and sector management

• Leads and manages the Q&A team; promotes skills, ensures team coherence and interaction with other teams, and fosters innovation and personal initiatives.
• Drawing up the budget for his/her sector, defining the Plan of Action and ensuring monitoring and accountability.

6. Fundraising and resource development, networking contributes to the Tdh fundraising strategy and Tdh development

• Contributes to the quality and impact of Tdh fundraising efforts at global, regional, and national level.
• Develops the organisation's business and interest network; represents the organisation externally.
• Integrates inter-agency communities of practices, contributes to collaborative resource development and enhances peer learning.

Profile :

• University degree (BA, MA) or equivalent in a field that is relevant to quality and accountability/AAP issues and to strategic and organizational development projects
• At least 5 years in a similar position, preferably in the field
• An excellent ability to draft and represent the organization in French and English, additional languages are an asset
• Command of MS Office tools

• Excellent interpersonal communication skills and emotional intelligence (active listening and diplomacy)
• Flexibility, reactivity, adaptability and pragmatism
• Rigor, organization, analysis and strategic thinking
• Training skills

Remuneration:
The annual base salary for this role ranges from CHF 92K to 114K, based on experience.
Tdh General Code of Conduct and Ethical Policies :

• Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.

• Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.

• Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.

• Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.

• Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.

Procedure:
Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.
References :
Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.
Department Quality & Accountability Locations Lausanne Remote status Hybrid careersite--jobs--form-overlay#showFormOverlay">Join us! jobs--overlay#closeOverlay">
Quality & Accountability Lausanne Hybrid
Head of Quality, Accountability & Performance
We offer you an exciting and varied job that is both useful and meaningful, as part of a team that wants to make a difference for children in very vulnerable situations.
Loading application form
Career site

• cookie-preferences#openCookiePreferences" class="company-link font-company-body text-unset py-1">Manage cookies