Head Of Social Media

Genf, GE, Switzerland

Job Description

SUMMARY
DLG is a fast-growing digital agency specialized in luxury & lifestyle brands.
We advise some of the world’s most prestigious brands, offering a full range of services that cover strategy, full digital expertise and creative content. We are a one-stop-shop partner for our clients.
We are looking for a passionate and strategic Head of Social Media to join our team and be a part of our growth.
Based in Geneva and reporting to our Head of Client Services, you will be in charge of developing and maintaining a high level of expertise within the team and will act as the Social Media lead on strategic clients active in the watchmaking/jewelry/beauty or private banking sectors including some of the world’s most prestigious brands with their digital strategies.

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MAIN MISSIONS*

  • Lead the constant refinement of the agency social media offering, including: services, tools, methodologies, etc.
  • Supervise the conception and implementation of content strategies in social media projects or integrated activations and oversee them to completion
  • Work closely with the Strategy, Search & Performance Marketing and Creative teams on integrated proposals to develop strategic responses to clients’ briefs, outlining the key role of content (organic and paid) in the consumer journey
  • Develop and maintain documentation on best practices across all major platforms (Linkedin, Facebook, Twitter, Instagram, Tiktok, Pinterest, Snapchat, etc.)
  • Manage relationships with key partners and platforms (e.g. Facebook, Youtube, etc.)
  • Be responsible for the quality of the services and deliverables presented to social media clients (e.g. review presentations, approve/reject ideas, provide feedback to the team, etc.)
  • Be responsible for mentoring and coaching colleagues on social media topics (organic and paid)
  • Identifying training requirements for the team and be a force of proposition to close any knowledge gap
  • Be responsible for the operational excellence and quality check processes on strategic social media deliverables
  • Be responsible for the accuracy and professionalism of documents reaching the client in relation to social media expertise (e.g. scope definitions, strategic presentations, campaign reports, media budget reports, etc.)
  • Monitor trends in social media tools, applications, campaigns, strategy and share your findings and suggested actions with the broader team
  • Participate in the acquisition of new clients (e.g. RFPs, etc.)
  • Identify opportunities to grow existing client accounts
  • Contribute to strategic conversations, presentations, planning and projects on our various clients with social media services (e.g. from briefing to final delivery and reporting) or for DLG’s own marketing and business development

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THIS ROLE CAN BE YOURS IF YOU*
Professional Knowledge & Skills Required:

  • +8 years of experience in social media (organic and paid)
  • Minimum 3 years of agency experience or in a similar senior role
  • Excellent technical knowledge of social media platforms and tools (e.g. social listening, community management, scheduling tools, reporting, etc.)
  • Expert at scoping, optimizing and executing social media projects (e.g. requirements, goals setting, scheduling, reporting, ROI assessment, etc.)
  • Experience in managing day-to-day client relationships and project management skills
  • Experience of line management and leading project teams, including developing guidelines, reviewing performances, running training and workshops
  • Experience working on luxury or premium brands (watchmaking a strong plus)
  • Experience client-side a plus

Personal attributes

  • Excellent written and oral communication skills in both French and English (will be tested)
  • Ability to build strong and trusted relationships both with internal and external teams
  • Ability to lead and inspire a team
  • Passionate about new technology, digital trends, data, creativity, and creative technology
  • Strong organizational, analytical, and project management skills
  • Attentive to details

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WHY WOULD YOU JOIN DLG?*

  • DLG ranking in Switzerland’s 2022 Top 3 Best Places to Work
  • International & diverse client base ranging from automotive, watches, jewelry, hospitality, wine & spirits to private banking categories, all centered around sophisticated audiences.
  • We care about your personal life and we mean it.
  • We offer a flexible work environment.
  • Our office are recognized as one of the most beautiful by inc.com in 2019

Only applications that correspond to the requested profile will receive an answer.

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Job Type: Full-time

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Job Detail

  • Job Id
    JD1407257
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Genf, GE, Switzerland
  • Education
    Not mentioned