H&M HOME is a design-driven interior brand with the purpose to make it possible for many people to create a personal and modern space -- a place to feel at home. Our vision is to be a world-class interior brand offering modern design and quality at the best price in an inspiring and sustainable way.
As a Key Holder at H&M Home you have the important role to meet and inspire our customers in our Concept Stores every day.
As a Key Holder, your responsibilities are divided into three parts:
Customers, Colleagues
and
Procedures.
Some of your responsibilities include
A
symbolic leader
to support the management team in actioning the day to day operations of the store with the help of the Sales Advisors to ensure we deliver on the
best customer experience
for our guests everyday.
Using
entrepreneurial spirit
, you are responsible for the constant search for opportunities to increase the sales
You have knowledge about product handling and sales activities. By
keeping it simple
you learn and implement new information in a timely manner
You work according to the daily and weekly plan to secure sales goals, commercial focuses and customer service
Being
cost-conscious
you ensure great product care to be able to sell the products in their best condition
Ensure all areas of the sales floor and back of house are always clean and tidy
Ensure product availability through efficient product flow from delivery to stockroom to sales floor
* Ensure all routines are followed at the cash & service desks to maximize sales and customer satisfaction
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