Job Description

HR Officer
Permanent contract / Glion, Switzerland
, a brand, is a private Swiss institution shaping the future of hospitality and luxury management education across 3 campuses in Glion and Bulle (Switzerland) and London (UK).
6th in Hospitality and Leisure Management, 3rd in employer reputation in the 2025 QS World University Ranking.
Accredited by the New England Commission of Higher Education (NECHE) and Swiss Accreditation Council (SAC) as a University of Applied Sciences Institute.
Development, Distinctiveness, Joint Commitment, Openness and Sense of Service are the values driving our actions. We offer an innovative, collaborative and thriving environment.
We are looking for an experienced and people-focused HR Officer to join our HR team at GIHE. In this key role, you will be a primary point of contact for employees across our campuses and ensure a smooth, positive and compliant employee experience. With a varied and operational scope, you will manage the full employee lifecycle, support wellbeing and engagement initiatives, and contribute to a collaborative and caring campus culture. You will be working from our Glion and Bulle Campuses.
Responsibilities:
Employee lifecycle & support

• Manage the full employee lifecycle from onboarding/induction to departure
• Ensure accurate and compliant HR data and employee files
• Act as the main HR contact for apprentices and trainees
• Provide first-line HR support to employees and managers
• Support conflict management, disciplinary meetings and terminations when required
• Advise employees on insurance, social security, tax, immigration and payroll topics

Recruitment

• Handle recruitment administration (job postings, screening, interviews, references)
• Manage end-to-end recruitments
• Support and train managers on recruitment practices

Engagement, Events & Culture

• Support wellbeing and engagement initiatives
• Coordinate monthly and annual staff events in collaboration with the HR Business Partner
• Contribute to a positive and inclusive workplace culture

Time, Absence & Payroll

• Advise on time and absence management
• Support return-to-work follow-ups and long-term cases
• Assist with payroll data transfer and follow-ups

HR operations & Team support

• Prepare various HR documents and reports
• Support HR projects, Staff Committee activities and process improvements
• Provide operational backup to HR team members when needed

Profile and experiences:

• HR Diploma "Certificat d'assistant/e en gestion du personnel" (mandatory)
• Additional degree or certification in HR (asset)
• Minimum 5-7 years of proven HR experience in administration, recruitment, and payroll coordination, ideally in an international or multi-site environment
• Experience providing employee support/counselling in complex, fast-evolving environments
• Fluent French & English (spoken and written)
• Solid knowledge of Swiss employment law, social security, tax and payroll; knowledge of UK legislation is a plus
• Exceptional administrative precision with proven ability to handle high-volume, detailed tasks without errors
• Strong organisation, prioritisation and time-management skills, with the ability to independently structure workload and meet deadlines
• MS Office (Excel, Word, PowerPoint) and ability to learn HR systems quickly
• Excellent communication and interpersonal skills with a professional, supportive and service-minded approach
• Demonstrated ability to follow up, close actions, and ensure tasks are completed fully and on time
• Strong understanding of counselling principles, confidentiality, and conflict resolution
• High level of autonomy, accountability and reliability able to work with minimal supervision and anticipate next steps
• Rigorous attention to detail, with the ability to double-check work and ensure accuracy across all HR processes
• Compassionate and empathetic approach when supporting employees
• Proactive mindset, able to propose improvements and take initiative
• Team player with a collaborative mindset and willingness to support colleagues across tasks and projects

Other information:

• Type of contract: undefined period of time contract
• Activity rate: 100%
• Location: weekly presence divided between Glion & Bulle campuses with home office possibilities
• Start date: January / February 2026

Skills Required