Job Description

Company Description
Ar?s Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development.
Ar?s Group was acquired by Accenture in July 2024.

We are seeking a Human-Centred Design Specialist to support the design and adoption of complex, multi-stakeholder projects . The role focuses on ensuring that digital platforms, partnership initiatives, and capacity-building programmes are user-centred, inclusive, and designed for real-world use.
Key responsibilities include:
Conducting user research and translating insights into design solutions
Developing user journeys, prototypes, and service designs
Facilitating co-creation workshops and stakeholder sessions
Testing, iterating, and improving designs based on user feedback
Defining and tracking user experience and adoption metrics
Coaching teams in human-centred design practices
Qualifications
Essential
Advanced degree in Design, Computer Science, or a related field
5-10 years of experience in UX/UI or human-centred design
3+ years' experience facilitating co-creation workshops
Strong communication, facilitation, and stakeholder engagement skills
Experience working in international, multi-disciplinary environments
Desirable
Proficiency with tools such as Figma
Experience working with large international or public-sector organisations
Portfolio of relevant design projects

Skills Required