Job Description

We are looking for a student to join our Institutional Partnerships team to assist with administrative and customer support tasks. The department handle the management of MDPI's Institutional Open Access Program (IOAP) and work closely with our 900+ global institutional partners. This is a great opportunity to learn more about academic publishing, open access, and the business side of publishing. You will work in close collaboration with our IOAP Team, assisting with administrative and customer support tasks, carrying out desk research, maintaining internal databases, and coordinating with the Billing Department.

As part of our commitment to fostering a collaborative team environment, this role requires working fully on-site.

Tasks & Responsibilities

Provide support to our IOAP partners in a timely manner to assist with day-to-day queries surrounding

invoices, dashboards, and manuscripts.
Perform invoice checks for institutions and liaise with our Billing Department where necessary. Support the activities of the team by carrying out data collection, preparing research packets, and putting

together reports.
Assist with building and maintaining strong relationships with our institutional partners. Document administration for IOAP contracts Preparing and sending letters

Requirements

Some experience in organization, communication, or teamwork (e.g., internships, student projects) English proficiency at C1-C2 level; other languages are a plus Good knowledge of Microsoft 365 and interest in scholarly publishing or open access Strong organizational and time management skills with attention to detail Self-organized, reliable, and comfortable working in an international, target-driven environment

What we offer

The opportunity to contribute to the academic/scientific community; Flexible working hours; Team bond strengthening through team-building events; Professional growth opportunities with our global training system; Working in a collaborative, diverse, and socially responsible team; Company retreat facility; Full-coverage insurance for accidents/daily sickness; Prime location near Basel train station and city center; And more

If you are interested in this position, we look forward to receiving:

A motivational letter (EN) that briefly describes your motivations for joining MDPI A resume (EN) including personal information, past & current education, Copy of ID and Diplomas If available: reference letters and certificates.

About MDPI

A pioneer in scholarly open access publishing, MDPI has supported academic communities

since 1996

. Our mission is to foster open scientific exchange in all forms, across all disciplines. We operate more than

400 diverse, peer-reviewed

, open access journals supported by over

66,000 academic editors

. We serve scholars from around the world to ensure the latest research is openly and broadly available.

MDPI is headquartered in Switzerland with additional offices in Europe, Asia and North America

. We are committed to ensuring that high quality research is made available as quickly as possible. We also support sustainability projects, with sustainability as a key theme in many journals and through the MDPI Sustainability Foundation.

Initiatives

At MDPI, we develop and maintain various platforms in order to better serve the scientific community. Please find here-below a list of our main platforms:


https://www.mdpi.com

https://www.mdpi.com/books/

https://sciprofiles.com

https://sciforum.net

https://www.scilit.net

https://www.preprints.org

https://encyclopedia.pub

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