Job Description

Contract Details

B2B contract Minimum duration: 12 months Immediate start preferred

Requirements

German language skills at

B2 level or higher

Proven experience in onsite IT support and infrastructure operations Experience with logistics or warehouse IT environments is an advantage

Must be eligible to work in Switzerland

We are looking for an experienced

IT Infrastructure & Operations Support Engineer

to provide comprehensive onsite and operational IT support across logistics, warehouse, office, and retail environments in Switzerland. The scope of work may be expanded or adjusted in coordination with the local IT team over time.

Key ResponsibilitiesEnd-User & Onsite Support (IMACD)

Provide IMACD support for printers (primarily Ricoh and Lexmark, including IPDS) Support laptops (ThinkPads) and onsite out-of-scope devices, mainly within logistics and warehouse environments Support screens used for logistics operations, including employee information and real-time goods movement (just-in-time) Deliver classic onsite IT support in the Electrolux environment, aligned with the Zurich FSO requirements catalog

Network & Infrastructure Support

Support LAN/WAN infrastructure in coordination with the central infrastructure team Support access points, with a focus on logistics warehouse areas in Magenwil and access points across all locations Support all IT building cabling in Magenwil, including wired, wireless, and warehouse-specific solutions

Server, Cloud & Systems Support

Provide support in the

Microsoft Azure

environment, including ongoing cloudification of applications Support

VMware

environments, including on-premises servers Ensure data backups for all on-premises servers and services Perform operational activities, support, and reviews for the

AS/400 (OS/400)

environment, which serves as an interface between SAP and local applications

Multi-Location & Specialized Support

Provide IT support across all 9 locations with a Taste Gallery, including hardware such as screens, video walls, iPads, and local devices Support telephony solutions, including Microsoft Teams telephony, softphones, and partially Genesys Support local cash register solutions used within Taste Gallery locations
Job Type: Fixed term
Contract length: 12 months

Pay: CHF60'000.00 - CHF65'000.00 per year

Application Question(s):

Are you available for a B2B contract with a minimum 12-month duration? Are you legally eligible to work in Switzerland?
Experience:

Azure cloud environments or VMware on-prem environments?: 2 years (Required) onsite IT support for end users (IMACD)?: 3 years (Required)
Language:

English & German (Required)
Work Location: In person