\\nAbout us

As a leading sustainable private bank, we offer dynamic and personalized services in investment advisory and asset management for private and institutional clients. Our success depends on the enthusiasm and commitment of our employees and we value each person with their unique technical expertise, professional qualifications and social skills.

We are successfully operating for more than 180 years across 27 locations worldwide and offer our employees the chance to be a part of our success. Our employees are our most valuable asset, we are proud of our unique culture that fosters entrepreneurship and is fueled by a high team spirit and the positive attitude of each individual. Join our international team and be part of the next chapter of the J. Safra Sarasin Group.

Your role

As IT Service Owner Compliance at Bank J. Safra Sarasin you are part of our IT Group Services team and responsible for compliance related IT services driving Service Management, Service Operation, Change Management and Application Support.

Your responsibilities

• Provide global 2nd level application support for compliance related processes like account opening, periodic KYC review, fraud detection or fund transfer compliance
• Oversee incident and problem management within all levels of the organization
• Manage and monitor service level agreements and performance (continuously improve the service availability, performance, capacity & knowledge management)
• Define services objectives and requirements and identify and implement service improvements incl. budgeting and allocation of resources and services
• Coordinate service delivery and support activities (i.e. plan and manage release upgrades)
• Assess and mitigate service risks and respond to risk related matters such as audits, access rights controls and risk assessments
• Ensure compliance with IT Policies and standards (i.e. ensure and maintain the IT Service Catalogue description and service documentation)

Your profile

• University degree in information technology, computer science, business administration or in other related field
• Strong knowledge in the area of compliance processes of banks (account opening, KYC, AML, KYT, fraud detection, etc.)
• Proven ability and experience in IT Service Management
• Ability to perform multiple tasks in parallel and independently at a high level of quality
• Excellent communication and presentation skills
• Fluency in English, fluency in German and/or French is a plus

Agencies, please contact our Human Resources department to submit profiles.

Please note that if you submit your application, Bank J. Safra Sarasin Ltd will process your personal data for the purpose of the hiring and employment process. For further information, please read the Data Privacy Statement for applicants available on the Bank\\\'s website . By submitting your application, you then confirm your understanding and acceptance of the above.\\n \\n \\n \\n \\n \\n

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