Job Description

INTERNATIONAL TELECOMMUNICATION UNION







ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems. ITU also organizes global Telecom events bringing together the most influential representatives of government and the private sector to exchange ideas and knowledge for the benefit of all.

ITU applies a zero-tolerance policy against all forms of harassment. ITU is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons with disabilities, to apply to become a part of the organization. Achieving gender balance is a high priority for ITU.



Junior Communications and Social Media Officer

Vacancy notice no:

2175

Sector:

TSB

Department:

SED

Country of contract:

Switzerland

Duty station:

Geneva

Position number:

Grade:

P1

Type of contract:

Short-term

Duration of contract:

11 months

Recruitment open to:

External

Application deadline (Midnight Geneva Time):

10 December 2025





ORGANIZATIONAL UNIT



The Telecommunication Standardization Bureau (TSB) fulfills the objectives of the Union relating to telecommunication standardization, by providing secretariat support to groups studying technical, operating and tariff questions and facilitating the adoption of Recommendations in these areas with a view to standardizing telecommunications and information technology on a global basis. In order to achieve these objectives, the Telecommunication Standardization Bureau works in accordance with the instructions of the World Telecommunication Standardization Assemblies (WTSA), Telecommunication Standardization Study Groups and the Telecommunication Standardization Advisory Group. TSB, headed by an elected Director, provides the technical, administrative and logistic support for the assemblies and for the meetings of the groups mentioned.



Within the Telecommunication Standardization Bureau (TSB), the Strategic Engagement Department (SED) is responsible with leading the Bureau's community engagement, marketing, and communications efforts, including pioneering "emerging technologies" initiatives like the annual AI for Good Global Summit, and utilizing innovative tactics for membership recruitment and business development to establish ITU-T as an agile, forward-looking, and innovative standardization platform. The Department is also responsible for the Bureau's, academic initiatives and the ITU Journal, a periodical dedicated to research topics in telecommunication and ICT.

DUTIES AND RESPONSIBILITIES

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In the Digital Media and Communications Unit, within the Strategic Engagement Department, and under the direct supervision of the Social Media and Digital Marketing Manager, the duties to be performed are as follows:


Assist in drafting, scheduling, and publishing engaging social media posts across official channels. Support the delivery of timely, high-quality communications and campaigns showcasing sponsors across channels. Provide support for outreach and coordination of promotional partnerships with local organizations and stakeholders. Research digital marketing trends to inform content strategies and identify relevant social media trends to enhance engagement efforts. Collaborate with internal teams on broader communication and outreach initiatives. Support the AI for Good Impact Awards programme, including communications, promotional activities, and recognition efforts related to the awards. Perform other related tasks as assigned to support overall marketing and communication goals.

CORE COMPETENCIES

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Applying Expertise; Effective Communication; Learning and Knowledge Sharing; Organizational Commitment; Results-Focused, and; Teamwork and Collaboration.

FUNCTIONAL COMPETENCIES

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Analysis, Judgement and Decision Making
Client and Service Orientation
Planning and Organising

TECHNICAL COMPETENCIES

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Tact, diplomacy and capacity to evolve in a multicultural environment. Familiarity with social media management. Ability to conduct online research and compile data on digital trends and competitor activity. Strong communication skills with the ability to draft clear social media posts.

QUALIFICATIONS REQUIRED

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Education:

University degree in communications, business, languages or a related field OR education from a reputed college of advanced education, with a diploma of equivalent to a university degree in one of the fields above.

Experience:

At least one year of experience relevant to the role. A higher university degree in related field can be considered as a substitute for one year of work experience.

Languages:

Knowledge of one of the six official languages of the Union (Arabic, Chinese, English, French, Russian, Spanish) at advanced level and knowledge of a second official language at intermediate level. Knowledge of a third official language would be an advantage.



(Under the provisions of Resolution No. 626 of the Council, a relaxation of the language requirements may be authorized in the case of candidates from developing countries: when candidates from such countries possess a thorough knowledge of one of the official languages of the Union, their applications may be taken into consideration).

ADDITIONAL INFORMATION

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This temporary opportunity is available to individuals residing locally.


INFORMATION ON RECRUITMENT PROCESS


Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the ITU career website. The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview. ITU uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates. Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided. Messages originating from a non ITU e-mail account - @itu.int - should be disregarded. ITU does not charge a fee at any stage of the recruitment process.