Junior Maître D'hotel ( All Genders )

Zermatt, Wallis, Switzerland

Job Description

Introduction
We want to be the best in Zermatt...
As a member of The Leading Hotels of the World, the Mont Cervin Palace combines the finest Swiss hotel tradition with the comfort of a modern luxury hotel. Our credo -- "doing good for our guests" and "hospitality by heart" -- is something we truly live as a team. Become a part of it!
We are looking for motivated employees for the upcoming winter season 2025/2026. Apply now!
Your main tasks

  • Welcome guests upon arrival.
  • Efficiently organize and manage reservations and seating arrangements in the restaurant or event area.
  • Ensure close cooperation with the kitchen and service staff to guarantee smooth operations.
  • Handle guest requests and inquiries professionally and resolve complaints in a friendly and solution-oriented manner.
  • Guide and support service staff when needed.
  • Maintain cleanliness and order in the guest areas.
  • Actively support the Maitre d'Hotel in daily operations and organization.
  • Oversee restaurant procedures and ensure high quality and service standards.
  • Assist with billing and payment processes.
Benefits
  • The possibility to rent accommodation in one of our staff houses, centrally located in Zermatt or Tasch
  • Employee, family & friends room rates and other discounts (for example, in the many restaurants of the MRH-Zermatt SA hotels)
  • A fitness room is available for our employees, as well as a wide range of sports activities in Zermatt
  • Access to our pool area during dedicated employee swimming hours
  • Through our development program, you have access to various courses, for example with the company Ritzy
  • Discounts on seasonal or annual mountain lift passes with the Zermatt resident card
  • Employees who are unable or do not wish to work both the winter and summer seasons in Zermatt are supported--together with our partner hotels--in finding a complementary position
Your profile
  • Several years of professional experience in the hospitality or restaurant industry are required.
  • Strong communication and interpersonal skills.
  • High resilience and the ability to efficiently manage multiple tasks simultaneously.
  • Excellent organizational and problem-solving abilities.
  • A friendly, professional, and service-oriented demeanor.
  • Solid knowledge in the bar area is an advantage.
  • Responsible and able to work independently.
  • Flexibility regarding working hours, including shift work, evenings, and weekends.
  • Good command of French and/or English; knowledge of German is an advantage.
Mont Cervin Palace
Michel Reybier Hospitality includes around a dozen luxury properties in Switzerland and France. In the world-renowned resort of Zermatt, the hotel portfolio comprises the traditional Mont Cervin Palace 5*S, the trendy new Schweizerhof 4*S, and the historic Monte Rosa 4*.e Rosa 4*.

Skills Required

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Job Detail

  • Job Id
    JD1803024
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Zermatt, Wallis, Switzerland
  • Education
    Not mentioned