Job Description

Posting Period

From September 24, 2025

to November 05, 2025

Country or region

Switzerland

Location

Reinach BL
Home office

Business Unit

Bio-Ingredients

Department

Sales / Technical Sales

Entry date

As soon as possible

Job Status

Permanent - Full time

Minimal required work experience

4 to 5 years

Minimal education level required

Bachelor's Degree

Salary

Based on experience

Benefits

Competitive social benefits

JUNIOR SALES AROMA INGREDIENTS

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MAIN FUNCTIONS

LOCATION:



Remote work with frequent travel to our site in Reinach (Switzerland, BL)



YOUR MISSION :



As a Junior Sales reporting to the Business Development Director, you will play a pivotal role in supporting the development of the Aroma ingredient business globally, delivering exceptional customer service, managing project workflows and ensuring smooth coordination across departments. You will be the backbone of the sales process, ensuring timely execution of customer requests, sample shipments, documentation, and internal communications. This role is ideal for someone passionate about the flavor, fragrance, and aroma ingredients industry, with strong organizational and interpersonal skills. It includes a 10% travel time.



YOUR KEY RESPONSIBILITIES:


Sales Coordination & Support:

Manage and track customer projects from initiation to completion, including sample requests, pricing, regulatory documentation, and stability data.

Coordinate with internal teams (Marketing Communication, Customer Service, Regulatory, Quality, Operations) to ensure timely delivery of customer needs.

Maintain and update project management systems (CRM platform CDP, Arkieva) with accurate data on product bases, timelines, and customer feedback.

Support in monitoring sales KPI and opportunity pipeline.



Customer Communication

Serve as a primary point of contact for customer inquiries, providing timely and professional responses.

Support the Business Development Director in preparing presentations, reports, and customer communications.

Ensure consistent follow-up and proactive problem-solving to enhance customer satisfaction.



Administrative & Operational Support

Organize sample shipment and documentation flow.

collaboration with supply chain to provide customer volume forecasts.

Assist in preparing regulatory files, pricing offers, and commercial contracts.



Event & Exhibition Support

Assist in the planning, coordination, and execution of customer events, trade shows, and industry exhibitions.

Manage logistics, promotional materials, and on-site support to ensure a seamless experience.

Collaborate with marketing and business teams to align event goals with business objectives.

TECHNICAL SKILLS

Required

Bachelor's degree in Business Administration, Chemistry, Food Science, or related field. Minimum 4-5 years of experience in a sales support or administrative role, ideally in the Flavor & fragrance, Aroma ingredients industry or biotech/chemical ingredients industry. English fluent and/or any other language like French, German or Spanish are a plus. Strong proficiency in MS Office Suite and CRM/project management tools.

An asset

Previous experience in the Flavor & Fragrances, aroma ingredients sector, biotech or chemical ingredients industry. Experience working in B2B with international customers and cross-functional teams. Understanding of the Flavor & Fragrances industry, Food & Beverages Industry, fermentation-based ingredients or natural product sourcing with a technical background.

PERSONAL ABILITIES

Required

A proactive, collaborative, and customer-focused mindset. Excellent organizational skills, attention to detail, and ability to multitask.

An asset

Willingness to grow within the organization and take on increasing responsibilities.

GENERAL CRITERIA

Required

Must be available to travel 10% for business event and exhibition Prefered location France/Germany - close to Reinach site in Switzerland (Kanton of Basel-Stadt)

ORGANIZATION

Lallemand is a privately held Canadian company founded in the late 19th century, which develops, produces, and markets microorganisms for various markets. The administrative offices of the parent company are in Montreal, Canada. Today, Lallemand employs more than 5,000 people working in more than 45 countries on 5 continents.


Lallemand's Bio-Ingredients business unit has decades of experience as a quality yeast producer for the savory, health, and biotech industries.


We produce a wide range of products including yeast extracts, inactive yeasts and their derivatives for flavour enhancers, enriched mineral and vitamin yeasts for the health supplement and health food markets, and high-grade yeast extracts for the biotech industry. These products are propelled across the globe thanks to our impressive reach and a large dedicated team that serves our customers worldwide.


The Bio-Ingredients team is proud of the strong partnerships it has forged with its clients, relying on trust and cooperation in order to develop custom solutions for each individual business. Check out the available career opportunities in North America and several European countries.


Please take note that accommodations will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.