Job Description

We are looking for a Junior Sales Support Executive to help out the CIS & EEU Desk within ourGlobal Sales HQ department. Your daily job will be as follows:

• Support theCIS & Eastern EU Desk with onboarding of new clients,
• Perform initial contact with the prospects as well as continuous follow up in coordination with the team member,
• Provide full support to all our Sales team members to ensure a high service level and meet the team targets,
• Handle incoming calls from prospects, clients and other departments,
• Handle general internal and external correspondence and mailing,
• View account forms, ensure completeness and correctness of the data provided for account opening purpose,
• Conduct customer due diligence checking and performing identification of clients via video conference,
• Coordinate with other departments (Legal and Compliance, Client Register, Central Data, payment) to ensure account opening and funding,
• Other administration/ sales tasks as assignment from Line Manager.

• Graduated from a Bachelor or a Master in Economics or Finance,
• Russian speaker(mother tongue or fluent), English (fluent) and any other Eastern European language is an asset
• A previous experience in customer care or relationship management, in a financial services context, is an asset,
• Rigorous, great sense of priorities and excellent organizational skills,
• You have a talent in efficiency and strong communications skills,
• You have the ability to adapt yourself to a changing environment in a fast growing Bank,
• You have an open-minded and team-oriented spirit,