Job Description

Junior Service Engineer (m/f/d) - Electronics, Mechanics/Precision Mechanics, Hydraulics and IT / Support for standard/established systems / Services and field service activities / German / English / Documentation in English

Project

:
For our customer Roche Diagnostics International AG based in Rotkreuz we are looking for a Junior Service Engineer (m/f/d).

Background

:
Are you looking for a new challenge in a dynamic environment? Become part of our R&D Services team in Rotkreuz! Your mission: You will ensure the smooth running of our research and development facilities - from installation to maintenance and qualification to deinstallation.
You will work in an international, GxP-regulated environment where technical documentation in English is a daily occurrence. In our experienced and supportive team, you can expect flexible working hours during daily operations and a friendly, informal atmosphere. We are looking for a proactive, go-getter and team player with a fascination for precision and new technologies.
If you are an independent worker, have a quick grasp of things, and are looking for long-term prospects in an innovative company, then you have come to the right place!

The ideal candidate:

successfully completed vocational training as an electronics technician, mechatronics technician, or a comparable qualification, as well as initial professional experience in electronics, mechanics/precision mechanics, hydraulics, and IT, ideally as a career entry-level candidate. They are fluent in German and English, possess a strong passion for technical services and field service activities, and demonstrate strong self-organization and initiative. Their customer-focused approach, confident demeanor, flexibility, motivation, and commitment make them a valuable team member.

Main tasks and responsibilities:

Service technician (support for standard/established systems) Installation of Roche Diagnostics systems (HW&SW) according to the installation manuals in the Roche RDK (Roche Diagnostics Knowledge Database). Carrying out system qualifications (IQ/OQ/PQ), maintenance work, troubleshooting, and repairs according to the official service documentation (iSDoc) and technical service bulletins. Implementing hardware/software changes according to technical service bulletins. Scheduling appointments with customers and colleagues Spare parts logistics and documentation of performed activities Reporting and knowledge exchange on field-relevant topics to/with GCS (Global Customer Support) Second Level Support.

Must Haves:

Successfully completed vocational training as an electronics technician, mechatronics technician or a comparable qualification Initial professional experience in the fields of electronics, mechanics/precision mechanics, hydraulics and IT (also possible as an entry-level position after training) Fluent German and English skills (documentation in English) Enthusiasm for technical services and field service activities; high level of self-organization and initiative Customer-oriented working style and confident demeanor High level of flexibility, motivation and commitment

Reference No.: 924413SDA

Role

: Junior Service Engineer (m/f/d)

Industry

: Pharma

Workplace

: Rotkreuz (Home Office: no)

Workload

: 100%

Start

: 01.11.2025

Duration

: 12 months

Deadline

: 17/09/2025

Job Type: 100%

Work Location: On the road