Job Description

Organisational Change Management Expert (OCM) - COO Office


With your experience in Change and Transformation Management, you will support the COO Office in managing one of KPMG Switzerland's key strategic goals - the adoption of AI applications and the cultivation of an innovative mindset across the organization. Homed in the COO Office and hosted in the AI Center of Excellence (CoE), this role focuses on preparing, supporting, and enabling individuals and teams to adopt AI-driven ways of working by fostering change readiness, engagement, and clear communication.


Zurich


As soon as possible

Your contribution to KPMG

Manage and coordinate Organizational Change Management activities for AI initiatives within the AI CoE. Review, localize, and implement global Change and Adoption concepts, toolkits, and communication strategies to meet Swiss business requirements. Develop and execute engaging local change and communication plans aligned with the AI transformation roadmap. Work closely with business functions to ensure alignment, engagement, and successful adoption of AI solutions in daily operations. Support business and project leads with stakeholder analysis, change impact assessments, and adoption planning. Facilitate workshops, training, and engagement sessions to build AI literacy and promote enthusiasm for innovation. Monitor and report on change progress, readiness, and adoption KPIs, providing actionable insights to leadership. Collaborate with the PMO, AI CoE members, and HR/Communications teams to ensure consistent messaging and smooth execution. Capture feedback, track lessons learned, and continuously evolve the change and adoption approach. Act as the OCM interface for AI initiatives between KPMG Switzerland, KPMG Global, and KPMG UK - ensuring alignment, consistency, and knowledge sharing.

This is what makes you successful

Bachelor's or Master's degree in Business, Communications, Psychology, or a related field. 3-5 years of experience in Organizational Change Management, Transformation, or Communications, ideally in a technology or digital context. Proven ability to coordinate and execute change and adoption activities that drive engagement and measurable outcomes. Solid understanding and experience with AI applications, data-driven technologies, or digital transformation initiatives. Passion for innovation and a strong desire to contribute to one of the most transformative technological shifts of our time. Excellent facilitation, communication, and stakeholder management skills across all organizational levels. Structured, proactive, and empathetic - with the ability to connect people, purpose, and progress. Experience working in cross-functional, international, and fast-paced environments. Familiarity with change management methodologies is an advantage. Fluent in German and English (written and spoken). Self-motivated, collaborative, and adaptable, with a growth mindset and a drive to make change happen.

Your benefits

We offer a range of generous benefits designed to help you thrive with us and benefit for life. Discover them below.

Flexible Work:

We want to give you the support and flexibility to balance your career with life outside of work. You can benefit from hybrid working, flex time options, the opportunity to work from anywhere (for up to 10 working day per calendar year) and generous parental leave.

Our commitment:

Quality and integrity are key at KPMG to inspire confidence and drive change. We recognize our business's wider impact and commit to trustworthy services, with a focus on ESG (Environmental, Social, and Governance) matters for clients and employees.

Come as you are:

We're committed to an inclusive, diverse, and equitable workplace. Our Inclusion, Diversity and Equity (IDE) values are embedded in our policies and interactions. Join a culture that values uniqueness and diverse views. Connect with peers in communities like KNOW & KNOW Young, Pride, and Internationals at KPMG.

Unlock your potential:

We offer personalized training programs, a wide range of courses, and tailored career paths designed to help you reach your full potential. Our offer includes specialized courses, mentorship programs, upskilling trainings the People Manager Academy and much more.

Inspired to innovate:

As part of KPMG, you join other highly qualified and motivated professionals in an inspiring entrepreneurial environment. A clear mindset and strong opinions are not only encouraged at KPMG, but expected. When it comes to ideas, quality beats hierarchy.

Discover KPMG - Become part of our team

With 300 different auditing and advisory service opportunities, our people can choose the career path that suits them best. Through our competencies in business transformation as well as ESG consulting, we support our clients in today's biggest challenges. We are a purpose-led and values driven company where your insight can create opportunities for you and contribute to a better future. Do work that matters, supported by a community that values difference and cares about you. Gain learning that'll last you a lifetime and be recognized for the impact you make. Find opportunity everywhere with KPMG.

Do you have any questions?

Christos Makridis

Experienced Hire Recruiter

+41 58 249 26 30