Job Description

Are you ready to connect Embedded Finance customers with YAPEAL's technology, ensuring smooth onboarding and reliable production operations?



At YAPEAL, we're looking for a

Partner Integration & Technical Operations Manager

to turn our Embedded Finance partnerships into live, functioning realities. Every integration you manage ensures that our partners can seamlessly leverage YAPEAL's technology to empower their own customers. Beyond go-live, you take ownership of the technical operations of our partner integrations, supporting incident resolution, driving root-cause analysis, and ensuring stable, scalable production setups.

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About The Role:

You'll take end-to-end accountability for the technical and operational onboarding of our partners and their transition into stable production operations. You act as the primary guide, navigating partners through the complexity of API integration, system configuration, and go-live. Beyond go-live, you ensure that integrations run reliably in production, collaborating closely with Sales, Key Account Management, Support and technical teams to deliver a smooth, high-quality partner experience.

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Expect a Day Full of:

Leading project management

efforts together with the partner, ensuring timelines are met and the integration journey is seamless Driving the

technical integration

of YAPEAL's APIs and handling the

configuration of YAPEAL systems

to enable specific partner setups Managing the implementation of

card scheme configurations

in coordination with involved vendors and schemes, as well as configuring the

YAPEAL white label app

in the partner's branding Supporting critical

mobile payment certifications

and setting up

payment configurations

for relevant payment rails Owning and continuously developing the

developer portal

, ensuring technical interfaces are explained clearly and documentation remains up to date Acting as second-level technical support for Embedded Finance partners, supporting the helpdesk in analyzing incidents, identifying root causes, and coordinating resolutions with internal engineering teams Ensuring the operational stability of live partner integrations, supporting post-go-live changes, optimizations, and scaling needs Working closely with

Embedded Finance Sales and Key Account Management

colleagues to align implementation work with commercial expectations
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Who We're Looking For:

Below you'll see our skill wish list. Don't worry if you don't check every box. We're not about perfectionism from the get-go, but rather willingness to grow.



Proven experience in

technical implementation, project management, or integration management

, ideally within the FinTech or SaaS space Strong technical understanding of

APIs (REST), mTLS (x509 Certificates), system configurations and mobile app structures

Experience dealing with

payment schemes (Visa/Mastercard)

or financial software integration is a strong plus Ability to explain complex technical concepts to non-technical stakeholders and vice-versa A "fixer" mentality, you enjoy analyzing incidents and finding solutions for the helpdesk and partners Experience working with production systems, incident handling, or operational support in a technical environment Ability to analyze logs, API requests/responses, and error patterns to support troubleshooting and root-cause analysis Strong stakeholder management skills, comfortable acting as the technical bridge between partners, helpdesk, sales, and internal engineering teams Fluent in English and ideally (Swiss-)German
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Why Join YAPEAL?

At YAPEAL, we're on a mission to transform the future of finance, and we're looking for visionaries like you to join our journey. Here's why YAPEAL is maybe your place to be:

A Culture of Innovation and Flexibility

Be part of a collaborative, forward-thinking team that values creativity, flexibility, and customer success. At YAPEAL, every idea matters, and every voice counts. We give our people all the flexibility they need to thrive and succeed.

Unmatched Growth Opportunities

As an expanding company, your contribution will directly shape our success and market presence. This is your chance to grow with us and make a tangible impact on the future of finance.



If this sounds like the challenge you've been waiting for, we'd love to hear from you.

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About us

Based in Zurich, Switzerland, YAPEAL is revolutionizing the financial landscape with our embedded finance solutions. We empower businesses to seamlessly integrate financial services into their products, enhancing customer experiences and unlocking new revenue streams. Combining cutting-edge technology with Swiss reliability, we're setting a new standard for digital finance. Join us in building a future that's uniquely dependable, and consistently innovative.