Job Description

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Primary Care Customer Representative
Category: Sales
Location:
Zurich, Switzerland Zurich, CH
Ignite impactful connections with primary care physicians by sharing your expert product knowledge and fostering strong, lasting relationships. In this role, you'll own your territory, influence patient care, and achieve tangible results that make a real difference.
Your new role
In this role, you will be at the forefront of promoting Novo Nordisk's products, building strong relationships with general practitioners and other healthcare professionals. You'll work closely with a dynamic sales team, develop your territory, and make a real impact on patient care while driving measurable business results.
Your main tasks:

• Execute targeted sales strategies to exceed territory sales goals.
• Build and strengthen professional relationships with general practitioners and primary care providers.
• Raise awareness of cardiometabolic diseases and promote Novo Nordisk products effectively.
• Collaborate with cross-functional team members to enhance product reach and customer service.
• Develop and implement detailed territory business plans aligned with company objectives.
• Track customer interactions, analyse market trends, and share insights to inform sales tactics.
• Ensure compliance with ethical, legal, and company standards while maintaining professional relationships with healthcare professionals.

Your designated geographic region will be the following: Zurich City and metropolitan Area in the German speaking part of Switzerland
Your new department
You will be joining a motivated and supportive team, who work closely together to share insights, celebrate successes, and drive results. As part of the Swiss affiliate of Novo Nordisk and its wider Sales Department, you'll benefit from strong cross-functional collaboration, structured support, and a culture focused on achieving ambitious goals while fostering professional growth and development.
Your skills & qualifications
For this exciting role, we are looking for a motivated and customer-focused professional with a strong medical or scientific background, ideally with experience in healthcare or pharmaceutical sales. You have the ability to build strong relationships with healthcare professionals, achieve sales targets, and demonstrate business acumen, innovation, and team spirit.
Your qualifications:

• Degree or education in paramedical, medical, or scientific fields; SHQA certificate is a plus
• Several years of direct sales experience, ideally in the pharmaceutical or healthcare sector
• Experience building and maintaining relationships with healthcare professionals, especially in cardiometabolic diseases (e.g., diabetes & obesity) is an advantage
• Strong customer focus, business understanding, and personal leadership skills
• Fluent in German and English, with excellent selling and teamwork abilities

Residence within the assigned territory is required.
Working at Novo Nordisk
Novo Nordisk is its people. We know that life is anything but linear and balancing what is important at different stages of our career is never easy. That's why we make room for diverse life situations, always putting people first. We value our employees for the unique skills they bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk is working toward something bigger than ourselves, and it's a collective effort. Together, we go further. Together, we're life changing.
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What We Offer

• Bonus: We do our best work to succeed together. When goals are reached, you'll be rewarded through our bonus scheme.
• Pension: a market leading pension scheme with generous employer contributions
• Wellness: We want you to be your best self, so you'll have access to an award-winning Wellness programme, including Private Medical Insurance.
• Insurances: All colleagues are covered by our private medical, life and disability insurance which provides protection and peace of mind.
• Inclusive culture: our culture is one of care, support and respect for our people. We are committed to making your workplace safe and believe that a transparent, inclusive culture and leadership is the way to empower every individual to do their very best.

Contact
Please submit your application online in English or German through the career site.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
We're not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health.

Skills Required