The International Institute for Management Development (IMD) has been pioneering leadership development for nearly 80 years. Founded by business for business, we are an independent university institute with Swiss roots and global reach. Operating from Lausanne with strategic hubs in Singapore, Shenzhen, and Cape Town, IMD works with 19,000+ executives from 120+ countries annually. Our 145,000+ alumni form a powerful global network. Consistently ranked among the world's top business schools, IMD bridges cutting-edge research with real-world application to help leaders solve problems, scale solutions, and drive impact. Real Learning for Real Impact.
Program Coordinator & Faculty Assistant (PC&FA) are the ambassadors for IMD and an important element with regards to the client experience. They are the first point of contact for IMD participants and contribute highly to the success of IMD and the client experience. The PC&FA Trainee will be supporting the PC&FA department.
Key activities & accountabilities
Support the organization of the executive development programs with high-level service and world-class standards
Support the coordination of the production of the daily program schedule and teaching material with Faculty members and other internal departments (marketing, print-shop, restaurant, etc.)
Handle administrative tasks, follow-up with different departments, and ensure program logistics such as organising special events, meetings and support to guest speakers
Support the creation of Learning Portals as pre-program information for participants from around the world to prepare for their arrival
Provide support to participants during the whole length of the program from one day to several weeks
Carry out general secretarial and other duties as required
Support the preparation with the teaching material and help for document or database research
Formula for success
Education
Currently enrolled in studies (BA in progress, in Hospitality management, Tourism or Marketing)
Ideal Profile
Experience working in an international environment is a strong plus
Demonstrated organizational and administration skills
Ability to handle multiple priorities in an independent manner
Customer-oriented
Diplomatic and discreet
Strong interpersonal skills
Very strong team spirit is a must, as you will work closely to other PC&FAs
English fluent; Good command of French or other languages are an advantage
Good written communication skills
Computer literate (MS Office)
How to apply
If you have the above skills and would like to work in our stimulating environment, please send your complete application file (letter of motivation and resume in English, copies of your work certificates and diplomas).
If you're a qualified candidate with a disability (such as dyslexia, sight and/or hearing disabilities, etc) and you need a reasonable accommodation in order to apply for this position, please specify it in your application.
A valid Swiss work permit or Swiss or EU-25EFTA citizenship is required for this position.
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