Job Description

From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream.


Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future

The Role

The Sales Specialist role is very important to the operation of the store environment. This position ensures customers have a consistent, quality experience in the store at all times. A Sales Specialist plays a key role in helping with creating and maintaining a selling focus in the store. This individual supports company and management initiatives/direction while ensuring adherence to policies and procedures as outlined by the organization.

What You'll Do:

Support a best in class level of customer service through extensive product knowledge, strong selling skills, and authentic clienteling

Take ownership for the customer experience in your store by providing a customized and personal relationships with each customer/client

Understand and exemplify the rag and bone brand philosophy and lifestyle

Emulate the brand aesthetic and embody and strong sense of fashion

Maintain a one company/one experience perspective in all customer service interactions

Provide assistance with floor sets, window changes and other merchandising expectations where necessary

Consistently meet sales and Key Performance metrics as established by Store Management

Stock/Inventory Management

Identify opportunities to support the team in delivering best in class customer service

Requirements

The Customer Rules - Minimum 2+ prior work experience in a client centric, sales environment. Contemporary or luxury retail knowledge preferred, but not required


Be a Good Human - Be original, be authentic


Have No Fear - Innovate, solve problems


Own Every Decision - Work together, get results


Quality Matters - Be disciplined, be competitive


Make St Happen


Availability Requirements


The Sales Specialist role is full-time and requires 42 hours per week.

Benefits

Uniform


Paid accommodation