Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!
What you will be doing
PRIMARY DUTIES AND RESPONSIBILITIES:
Taking orders from customers and creating jobs in TMS.
Follow up jobs and provide pro-active feedback to the customer.
Handling problems and making decisions for shipments that are off track.
Authorized to spend up to $1000.-- in company funds to put a shipment back on track; anything over that amount should be deferred to a supervisor or manager.
Providing feedback to the supervisors and managers regarding of their own performance and of other reps on the floor.
REPORTS DIRECTLY TO:
Customer Service Supervisor / Manager
What your background should look like
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Provide leadership and direction
Ensure optimum productivity
Run a safe, clean and harassment free environment
Communicate and build professional relationships
Approachable Train/Coach others
Professional conduct and role model for the department Proficiency in World Courier systems (TMS, Omni, JetStream, ColdStream, OptiView, etc.)
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What AmerisourceBergen offers
We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.
Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.
Affiliated Companies Affiliated Companies: World Courier Switzerland S.A.
Equal Employment Opportunity
AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.