Rep Iii Customer Service

Basel, Switzerland

Job Description

Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!

What you will be doing


Taking orders from customers and creating jobs in TMS.

Follow up jobs and provide pro-active feedback to the customer.

Handling problems and making decisions for shipments that are off track.

Authorized to spend up to $1000.-- in company funds to put a shipment back on track; anything over that amount should be deferred to a supervisor or manager.

Providing feedback to the supervisors and managers regarding of their own performance and of other reps on the floor.


Customer Service Supervisor / Manager

What your background should look like


Provide leadership and direction

Ensure optimum productivity

Run a safe, clean and harassment free environment

Communicate and build professional relationships

Approachable Train/Coach others

Motivate others

Professional conduct and role model for the department Proficiency in World Courier systems (TMS, Omni, JetStream, ColdStream, OptiView, etc.)


The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What AmerisourceBergen offers

We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.


Full time

Affiliated Companies Affiliated Companies: World Courier Switzerland S.A.

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

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    Basel, Switzerland
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