Our entrepreneurial spirit drives us in what we do and what we are passionate about. Our mission is to become the premier health partner in the insurance business. Recognising the need for innovation in the traditional employee insurance model we are set to revolutionize the employee insurance industry. We help companies support people before and after they get sick and to make more of their time. Our insurance solutions reduce monotonous and manual work for employees, doctors, HR & payroll managers. As we strive to lead a technology-driven transformation, we put employees first.
At grape we pride ourselves on our people and our culture. We continue to grow fast and that's where you come in. Our team is dynamic, diverse and full of creative ideas. Want to join? We can't wait to get to know you!
As a Revenue Operations Manager you will define, develop, and implement automated processes, tools, and systems that enable our Distribution Team--including Sales, Marketing, and Customer Success--to operate more efficiently and effectively. This is a highly cross-functional role that blends process design, automation, analytics, and collaboration.
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What you will do:
Process definition & implementation
Redesign and streamline existing processes to ensure scalability and eliminate manual work
Define and implement new processes that drive operational efficiency and business goals.
Ensure all processes are optimized for automation and aligned across teams.
Tooling & Automation
Implement and optimize tools and systems across the Distribution Team
Develop automation frameworks that reduce manual tasks and improve workflow efficiency
Enable teams to operate with data-driven insights and scalable infrastructure.
Cross-functional collaboration
Serve as a liaison between Sales, Marketing, and Customer Success, ensuring smooth and efficient collaboration across the customer journey
Partner with key stakeholders to identify bottlenecks, automation opportunities, and process improvements
Support cross-team initiatives that enhance productivity and data transparency.
Tender management
Oversee the process of tenders, ensuring deadlines are met and requirements are accurately addressed
Collaborate closely with sales, marketing, product and legal to gather necessary information and tailor tender submission to meet quality standards
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What you'll need:
Bachelor's degree in Business, Marketing or a related field
Experience in Sales or Business Development of 2+ years
Proven experience in defining and implementing back-office sales processes, tool implementation and automation
Strong written and verbal communication skills in German and English
Ability to effectively present and engage with cross-functional teams
Strong analytical skills to translate data into actionable insights that improve sales effectiveness
Organizational skills, with the ability to work independently
Ability to adapt to a fast-paced, dynamic environment and find solutions to challenges faced by the sales team together with the team lead
uD83CuDFC1 How we hire:
When making a hiring decision, we look for a match in four main areas:
skills and technical abilities, mindset & values
and we assess them in the following three steps.
Step 1 - Your Application:
Our talent acquisition team and hiring manager will review your application and respond within one week.
Step 2 - Your Motivation:
We'll invite you to a 30-minute motivational chat with our talent acquisition team so we can get to know each other better.
Step 3 - Your Role & Culture Fit:
You'll have two more interviews to confirm your fit for the selected role and our culture. In case of highly technical roles we'll additionally assess the specific skills you'll need for your role.
A variety of experiences, perspectives, and voices make us the company we are and we'd love to hear about yours!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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