Job Description

Who we are
You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life's unforgettable moments.
We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.
If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.
Join Sonova. Create sense.
Purpose of the Job
Primarily focus on the global development and maintenance of customs and trade compliance across the Sonova Group with focus on Execution and raising challenges to the relevant business owners.
More About the role

• Ensure Global Compliance: Lead development, documentation, and implementation of customs, trade, and export control processes (including tariffs, rules of origin, VAT, embargoes, sanctions, and export declarations).
• Policy & Process Ownership: Create, monitor, and maintain global SOPs, work instructions, customs & trade manuals, and system/tool blocking processes as Global Process Owner (GPO).
• Strategy: Global Trade Compliance strategy and rollout
• Risk & Training: Conduct compliance risk assessments, tailor customs & trade programs, and provide awareness/training for employees and business partners.
• Regulatory Monitoring: Track and interpret legal, regulatory, and trade developments (e.g., supply chain disclosure, antiboycott laws) and update stakeholders accordingly.
• Cross-Functional & External Support: Interface with legal, tax, logistics, and external partners (brokers, vendors, agencies) to ensure smooth imports/exports and compliance.
• Communication & Representation: Serve as the primary point of contact for global customs & trade, driving communication strategies, supporting audits, and engaging with third-party suppliers.
• Other duties as assigned.

More about you

• Bachelor's degree; preferably working knowledge of any specific customs and trade/export control tools.
• 8+ years of experience in global customs and trade; in-depth knowledge of country specific customs & trade regulations (e.g. China, Vietnam) is a plus.
• 5+ years of in-depth expertise in customs tariff classification, customs preference management, international customs and export control law, VAT law in cross-border trade of goods.
• Fluent in English, German & other languages a plus
• Strong computer and internet skills, SAP GTS
• Strong project management skills preferred (including status updates, cross-functional collaboration).

More about what we offer:
As one of the world's leading hearing care providers headquartered in Switzerland, we're committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.
Jessica Vasquez, Senior Talent Acquisition Specialist, is looking forward to receiving your complete application (including cover letter, CV, references, and certificates) via our online application platform.
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Please note: We only consider direct applications for this position.
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
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