Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
The Solution Sales Expert (SSE) is a strategic commercial and thought leader who unites deep SAP expertise, strong business acumen, and end-to-end Finance & Spend Management domain knowledge to drive cloud revenue growth, elevate customer success, accelerate adoption of innovation (with a particular focus on AI), and reinforce the organization's market leadership. Operating at the intersection of strategy, technology, and execution, the SSE shapes transformative solutions and delivers measurable business outcomes through visionary thinking, innovative approaches, and rigorous execution-both for the Finance and Spend Management Line of Business (LoB) and aligned with the broader "One SAP" strategy.
Key Responsibilities
Account Ownership & Strategy

• Act as the primary business stakeholder and strategic relationship owner for CFO, CPO, and senior office stakeholders across assigned Swiss client accounts.
• Develop and execute comprehensive account strategies aligned with customer goals, industry dynamics, and the broader account team plans.
• Position SAP as a long-term strategic partner by deeply understanding customer priorities, transformation agendas, and value drivers.

End-to-End Customer Value Journey & Domain Leadership

• Provide deep Finance and Spend Management domain expertise and thought leadership to address customers' most critical business challenges.
• Lead end-to-end process mapping and design of the customer value journey, owning the transformation roadmap for financial and spend management processes.
• Connect strategy, process, technology, and change management into a cohesive, outcome-driven transformation plan.

Pipeline & Opportunity Management

• Identify, shape, and develop new business opportunities within existing accounts to build a healthy, high-quality pipeline and meet or exceed revenue targets.
• Drive opportunity qualification, solution fit, and deal strategy in close collaboration with account teams and other stakeholders.

Product Success, Innovation & AI

• Lead go-to-market execution for new SAP solutions, with a strong emphasis on AI-driven capabilities.
• Engage early with customers to validate new solutions, shape use cases, and influence the product roadmap.
• Champion AI and innovation initiatives (e.g., Knowledge Graphs, scalable PoCs, Joule agents) that unlock new sources of value and differentiation.

Enablement, Demos & Prototypes

• Partner with solution advisors to ensure demo system readiness and the effective execution of enablement programs.
• Work closely with Demo & Learning teams to maintain up-to-date assets, trial environments, and scalable enablement offerings.
• Orchestrate tailored demos, PoCs, and prototypes leveraging customer-specific data to showcase tangible value and accelerate decision-making.

Value Proposition & Executive Engagement

• Collaborate with value advisors to craft compelling, quantified value propositions and business cases, articulating ROI, value leakage, and competitive advantage.
• Conduct strategic discovery and lead value leakage, AOTP, and similar workshops to uncover and prioritize business opportunities.
• Deliver persuasive, insight-led executive presentations that address distinct business and buying-center challenges, creating demand independently of RFPs.

Commercial Leadership & Negotiation

• Lead complex commercial and contractual negotiations, balancing customer expectations, long-term partnership objectives, and organizational profitability.
• Align pricing, packaging, and value metrics to support sustainable cloud revenue growth.

Adoption, Consumption & Customer Success

• Support Customer Success Management (CSM) and CS/CS&D adoption teams to ensure successful implementation, adoption, and value realization.
• Proactively monitor outcomes, drive corrective and optimization actions, and secure customer references.
• Manage critical escalations, renewals, and key milestones to safeguard and expand customer value.

Customer Impact, Field Leadership & Governance

• Own the full deal cycle and renewal strategy for SAP's Finance and Spend Management solutions across the portfolio.
• Elevate customer dialogues toward strategic investment decisions and measurable business outcomes.
• Conduct Quarterly Business Reviews (QBRs) with customers and internal stakeholders to assess adoption, innovation progress, risks, and new opportunities.

Relationship Building & Executive Advocacy

• Build and maintain trusted, long-term relationships with C-suite and Buying Center stakeholders, converting them into advocates and brand ambassadors.
• Align and coordinate across multiple executive sponsors to ensure shared vision, governance, and accountability for joint outcomes.

Ecosystem & Partner Engagement

• Own strategic relationships with global consulting partners (e.g., McKinsey, Bain, Accenture, Deloitte, PwC, EY), as well as key Swiss subject-matter-expert partners.
• Co-innovate with partners to define joint value propositions, develop go-to-market motions, and deliver disruptive, differentiated solutions.
• Maintain direct, high-quality relationships with partner account leads to drive coordinated execution in the field.

Collaboration & Internal Orchestration

• Work in close alignment with Sales, Product, Marketing, and Customer Success to ensure SSE impact is fully integrated into the go-to-market engine.
• Drive joint accountability, coordination, and transparency across internal stakeholders to maximize market impact and customer outcomes.

Competitive & Industry Insight

• Maintain deep functional and technical knowledge covering SAP Finance, Spend, and AI solutions.
• Stay ahead of market, technology, and competitive trends to craft differentiated strategies and solution architectures that win in the market.

Qualifications & Competencies

• Bachelor's degree preferred in Finance, Economics, or Business. A master's degree in Finance or professional certifications such as CIA, CPA, or CFA are considered advantageous.
• 10-15 years of experience in management consulting; CFO Advisory, Financial Audit, or equivalent practitioner roles, with demonstrated executive-level relationship management and influence.
• Proven B2B enterprise background with complex, multi-stakeholder SaaS deal cycles, ideally complemented by top-tier consulting and strong industry specialization.
• Demonstrated success in account management, solution sales, or customer success roles, with a track record of expansion and account growth.
• Strong understanding of solution selling, customer value realization, and account planning methodologies.
• SAP Finance/Spend and domain expertise strongly preferred, alongside a solid grasp of AI and broader innovation trends.
• Ability to identify and map value levers, quantify business impact, and create compelling ROI-driven business cases and narratives.
• Strategic thinker with robust business acumen, relationship-building capabilities, and a strong orientation toward client advocacy.
• Outstanding communication, presentation, negotiation, and stakeholder management abilities in both German and English.
• Proven ability to collaborate effectively in a matrixed environment and influence without direct authority.
• Analytical and outcome-oriented mindset with a focus on problem-solving and continuous improvement.

Why This Role Matters
The Finance & Spend Management Solution Sales Expert plays a pivotal role in shaping SAP's market leadership and long-term growth. By orchestrating end-to-end value across the customer lifecycle- from strategy and design through adoption, expansion, and innovation-this role ensures that customers realize the full potential of their SAP investments. Anchored in AI-driven innovation, deep domain expertise, and trusted executive relationships, the SSE is a catalyst for transformative change: enabling customers to modernize their finance and spend operations at scale while positioning SAP as their strategic partner of choice.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 443453 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
Requisition ID: 443453
Posted Date: Feb 12, 2026
Work Area: Sales
Career Status: Professional
Employment Type: Regular Full Time
Expected Travel: 0 - 10%
Location:
Zurich-Flughafen, Zurich, CH, 8058
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