Job Description

Introduction
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients the around world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your role and responsibilities
As a SuccessFactors Architect, you will be the technical and functional lead for the design, configuration, and optimization of the SuccessFactors platform to support HR transformation goals. You will ensure that SuccessFactors modules are strategically aligned, fully integrated, and configured to deliver an exceptional user experience and operational efficiency.
You will work closely with the HR BA/Process Expert and HR AI Automation SME to ensure platform capabilities are leveraged to their fullest, integrating process improvements, automation, and analytics into the HR technology ecosystem.

• Lead the architectural design and configuration of SuccessFactors modules to meet business and compliance requirements.
• Translate HR process requirements into scalable SuccessFactors solutions.
• Ensure integration of SuccessFactors with other HR and enterprise systems, including AI and automation platforms.
• Optimize system performance, workflows, and user interfaces to drive adoption and efficiency.
• Manage platform governance, including security, permissions, and role-based access.
• Provide subject matter expertise to HR, IT, and project teams on platform capabilities and best practices.
• Monitor system usage and adoption, recommending enhancements to maximize value.

What we offer:

• Individual career path
• Access to countless trainings and certification offerings
• A knowledge sharing culture
• An environment where you are actively contributing your ideas
• The possibility to work in projects in one of the largest IT companies

Required education
Bachelor's Degree
Required technical and professional expertise

• Proven expertise in multiple SuccessFactors modules (e.g., Employee Central, Recruiting, Performance & Goals, Learning).
• Experience designing end-to-end HR technology architectures in a complex enterprise environment.
• Strong understanding of HR processes and how they map to SuccessFactors functionalities.
• Integration knowledge with third-party systems and APIs.
• Ability to translate functional HR needs into robust technical solutions.
• AI expertise applied to the HR domain.
• Fluency in English and German.
• Swiss/EU passport or valid permit required.

Preferred technical and professional experience

• SAP SuccessFactors Professional Certified.
• Experience in large-scale HRIS implementations and rollouts.
• Knowledge of data governance, security, and compliance requirements in HR systems.

ABOUT BUSINESS UNIT
IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.
Job Title
SuccessFactors Architect (f/m/x)
Job ID
58680
City / Township / Village
Zurich
State / Province
Zurich
Country
Switzerland
Work arrangement
Hybrid
Area of work
Software Engineering
Employment type
Regular
Position type
Professional
Travel required
No Travel
Company
(1459) IBM Client Innovation Center Switzerland GmbH
Shift
General (daytime)
Is this role a commissionable/sales incentive based position?
No

Skills Required