Support Income Assistant
Job Description
Manpower
?
For our client based in Geneva, we are looking for a Support Income assistant
?
Duties and Responsibilities :
- Search for customer accounts in the CRM and associate them with relevant cases or tickets
- Create accounts and contacts in the CRM when not found
- Create customer and contact records in the ERP system if they do not exist
- Identify and resolve duplicate records in the ERP system
- Assign appropriate categories such as ?Legal entity? or ?Natural person? in the ERP system (required for CRM integration)
- Identify customers in the ERP system that are ready for migration to the CRM
- Handle basic customer inquiries once trained
- Perform other tasks as required by the Income Section Qualifications:
Education (Essential):
- High School Diploma or University Degree
Experience (Essential):
- 3 to 5 years of professional experience
- Strong data entry skills
Experience (Desirable):
- Experience with Microsoft Dynamics or another CRM system
- Experience in a customer-facing role
Languages (Essential):
- Excellent command of English
Languages (Desirable):
- Good knowledge of French
?
If you are interested in this opportunity, please send us your complete application (CV, work certificates, diplomas)
Branche: Installation/Wartung/Reparatur
Funktion: Logistik/Lager
Skills Required
MNCJobs.ch will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1804942
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationGenf, Switzerland
-
EducationNot mentioned