Job Description

Tax Specialist - M/F
As part of the Client Documentation and Tax Services Department, the Tax Specialist is a key element to ensure the quality and the accuracy of the clients' tax statements produced by our external provider.
Responsabilities :

• Act as the Single Point of Contact (SPOC) of the Fiscal Reporting team for the Front Office and other departments of the Bank.
• Handle all queries addressed to the Fiscal Reporting main mail box, either directly or by dispatching it to the relevant team(s).
• Handle all phone calls to the Fiscal Reporting hotline. If the queries cannot be answered immediately ensure that they will be handled in a timely manner and follow up until resolution.
• Make sure an accurate feedback is provided to the requestor on any error, late document and answering in a timely manner to any query related to his/her mission and duties.
• Handle all the controls of the fiscal reports for various countries (Switzerland, Germany, Italy, Russia, France, Spain, Belgium, Austria ...).
• Manage, follow up and make sure that any problem raised with the various Bank departments and/or external providers is solved in a timely manner.
• Manage and prepare the tax reclaim forms for various countries (Switzerland, Germany, Italy, Denmark, France, Spain, Finland, Belgium, Austria ...).
• Perform regular and ad-hoc reporting related to statistics for internal and external parties.
• Act as a business partner by bringing his/her expertise and the relevant support and input to the other departments of the bank (Front Office, Compliance, Legal...) when required (on a complex situation, on the implementation of new regulations or bank's decisions, new projects).
• Participate in the projects as required.
• Make sure any issue is raised appropriately to the Management depending on the risk.

• Be open to other's ideas.
• Always balance personal and team interests keeping in mind that the Bank's interest are the priority.
• Express and accept constructive criticism.
• Propose and seek improvement of the current tools and processes.
• Be positive towards change and seek opportunities to improve the quality of the working environment.
• Conitunuously work on knowledge improvement.
• Be 'solution oriented' and have a strong sense of customer services.
• Be proactive and driven.
• Developp and maintain a relationship network within the various Bank departments.
• Comply consistently with internal and external regulations.