Job Description

Job Category: Technology - IT Development
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Locations: Zurich or Edinburgh (Hybrid)
In this position, you'll be based in either the Zurich or Edinburgh office for a minimum of three days a week, with the flexibility to work from home for some of your working week.
We give you a world of potential
Join Computershare Global Plans, a global leader in employee share plans, and help us design intuitive, impactful solutions for nearly 3 million users worldwide. Our clients are businesses, but our end users are individuals managing their finances and stock, your work will directly influence their financial well-being.
Computershare Global Plans is a partner for companies, supporting them to engage, motivate and align employees with their corporate goals. As one of the globally leading companies in employee share plans, we provide solutions and services to companies to manage their employee share plans.
As part of our global Product team, you'll collaborate with Product Managers and a variety of stakeholders to create user-centric, accessible, and value driven experiences that drive business outcomes and improve user satisfaction.
A role you will love
You will design end-to-end user experiences for complex financial products used globally. Conducting user research, usability testing, and design reviews to validate and refine solutions.
Partnering with business analysts, developers and product managers to ensure seamless implementation, along with implementing accessibility (WCAG standards) and inclusive design practices.
Bringing data and business sense to design decisions, aligning user needs with revenue and cost optimization goals.
Some key responsibilities:

• Leverage data visualization to simplify complex financial information.
• Help drive UX and product maturity across the organization.
• Research and bring forward new UX findings and insights to the team.
• Run and take part in Service design workshops, journey mapping and strategic sessions.
• Works with compliance team and assure we treat vulnerable customers fairly.
• Creating design artefacts using Figma.

What will you bring to the role?
You will have proven experience as a UX Designer in complex, fast-paced environments. Financial services experience or strong interest in financial products is a big plus.
Strong portfolio showcasing UX process and design outcomes and expertise in Figma, Miro, and familiarity with Jira and Confluence. Analytical and logical thinker, used to gathering/analysing information for decision making and problem solving.
Other skills, experience & competencies include:

• Operational improvements in the design process.
• Solid understanding of accessibility standards and inclusive design.
• Ability to interpret data and apply insights to design decisions.
• Excellent communication skills and confidence to challenge ideas constructively.
• Grit, ownership, and ability to work independently while collaborating globally.
• Confidence to challenge others' ideas and with having their ideas being challenged.

Rewards designed for you
Global opportunities. Everyone here has the opportunity to grow through on-the-job training, access to comprehensive learning resources and career development support.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Health and wellbeing rewards that can be tailored to support you and your family including accident insurance and income protection.
Save for your future. We will support you along your retirement savings journey.
Extra rewards ranging from recognition awards to transport and child allowances.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
About Us:
We're experts in managing compensation plans for global businesses. We partner with some of the world's leading companies, delivering employee incentive schemes across borders, languages, and currencies.
Equatex is part of the Computershare group, a world leader in financial administration with over 12,000 employees across 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.
About the Team:
We're a leading provider of employee share plans. We partner with many of the world's biggest brands to offer their employees the chance to invest in the future of their company and help them to manage these investments day to day. With over 35 years of experience and expertise, we're an industry leader. Every member of our team plays an important role in bringing to life employee share plans, providing innovative solutions and assisting our clients with their complex regulatory requirements.

Skills Required